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   Consumer Reviews of Brocade Auto Pte Ltd
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OVERALL RATING
 
58 Reviewers
4.7 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.3/5
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58 Reviews

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Mobile Reviewer
100% will come back again  Posted on 20-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Send my car for air cond service, great service and advice provided by their mechanic, 100% will come back again - Heng, Owner of Porsche 981 SKJ28--C Post Management Response
 
review user
Mobile Reviewer
Excellent Service with reasonable pricing  Posted on 15-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent Service , Reasonable price and Friendly customer service. - Kelvin Ong, Owner of Mercedes Benz E250 SLB69--E Post Management Response
 
review user
Google Reviewer
Quick service, no hassles!  Posted on 06-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
I have experienced very quick repairs at reasonable prices all with extremely friendly service at Brocade Auto Repair. I especially value the vehicle inspection report. It is very helpful to see what the technician spots on their inspection- so I can make an informed decision as to what repairs need to be completed. I would definitely recommend this auto repair shop. - JovinnaKow Channel Post Management Response
 
Limlayming
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Mar-2020
Reliable auto repair workshop  Posted on 20-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have only lived around Bukit Batok for a few months and when I needed a good reliable repair shop I didn't have any places in mind. After reading reviews on shops in the area I decided to give this place a shot and it was evident that this was the best choice. They are super nice, very professional and offer great quality. They are busy so if you know anything about customer service that should tell you they do great work. Call and make an appointment, you'll be glad you did.!! Post Management Response
 
review user
Google Reviewer
Excellence and quality service  Posted on 17-Mar-2020
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Overall Rating: 
  • Customer Service5/5
Excellence and quality service provided by the workshop. Will recommend to more friends to come over. - Heng Theng Keat Post Management Response
 
review user
Google Reviewer
Recommend  Posted on 04-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
服务佳,价钱公道. 值得推荐,手工一级棒. - Wai Shoen Chan Post Management Response
 
review user
Google Reviewer
Excellent service! Highly recommended!!  Posted on 22-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Excellent service! I think the most important thing they do here, which is difficult or just not done at other shops, is the thorough diagnostic of the vehicle. They send you a text, with a link showing each item inspected and where each item needs attention (with photos). I've spent hours and hours over the years trying to pinpoint problems on different vehicles with mechanics, and there's nothing more frustrating than fixing something and then that "fix" not being the problem. They figure it out here. This place doesn't try to sell you unnecessary repairs. They show you where the problem is, explain how minor or severe it is...then you decide if you want it fixed or not. They'll also explain what problems can arise by not fixing/maintaining certain items as well. I'd tell anyone to bring their vehicle here. They are courteous and will treat you right. The word is getting around about this place, and I've noticed they are getting busier by the day. Just be patient with them (it's not a fast food place) and let them do a diagnostic of your vehicle. You'll be glad you did because it'll save you time, money and headaches. Kudos Brocade Team and Tommy. - Jason Lim Post Management Response
 
review user
Google Reviewer
Reasonable price super nice service  Posted on 12-Nov-2019
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
Reasonable price super nice service - miki tan Post Management Response
 
review user
Google Reviewer
Excellent service  Posted on 08-Nov-2019
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
服务一流,价钱不会贵 值得推荐 - Hooi Sie Kho Post Management Response
 
review user
Google Reviewer
Reasonable price  Posted on 06-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Highly recommended reasonable price excellent skill and nice service - beh susan Post Management Response
 
review user
Google Reviewer
Highly Recommended!  Posted on 23-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very happy with my decision to use Brocade Auto. Tommy , Ming and others and truly professional . They all have an upbeat personally and very good at what they do . I would recommend to family and friends . - Heng Yee Post Management Response
 
review user
Google Reviewer
Awesome team  Posted on 12-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Tommy and his team are awesome and will work hard to fix your vehicle - Anny Goey Post Management Response
 
review user
Google Reviewer
Seamless Experience  Posted on 10-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I love the way they have their service set up. I like the 100 plus inspection they provide to show me everything I need to have done on my vehicle which allows me to work on issues piece by piece. I've already recommended people to their business and will continue to. I also love how they have integrated technology into their service to make the experience seamless and easy to understand. - Article Title Post Management Response
 
review user
Google Reviewer
Awesome place  Posted on 06-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
Awesome place. Wouldn't go anywhere else. Most honest and trustworthy work and people. They always go above and beyond to ensure the quality of their work. - 多米Tommie Post Management Response
 
Albert_Lim788
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Sep-2019
Love the service  Posted on 24-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I love the way they have their service set up. I like the 100 plus inspection they provide to show me everything I need to have done on my vehicle which allows me to work on issues piece by piece. I've already recommended people to their business and will continue to. I also love how they have integrated technology into their service to make the experience seamless and easy to understand. Post Management Response
 
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Merchant Logo Brocade Auto Pte Ltd
5 stars - based on 58 reviews

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