CarTimes - Rental Solutions Reviews & Comments

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CarTimes - Rental Solutions

Consumer Reviews of CarTimes - Rental Solutions

5.0

269 Consumer Reviews

Technical Expertise	5.0	Customer Service	5.0

Value for money	5.0	Outlet Experience	5.0

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Erin Jack, Rented Mercedes Benz GLB200.

Fantastic to deal with

Posted on 17-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Stanley was fantastic to deal with. Prompt with communication, clear with information, and super friendly in his disposition. We are looking forward to using our new car through CarTimes. - Erin Jack, Rented Mercedes Benz GLB200

1 Review Photo(s)

Azhar, Rented Toyota Noah.

Very transparent and friendly staff

Posted on 17-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Dealing with CarTimes is very clear. Very transparent and friendly staff, Stanley. Would deal again in the future. - Azhar, Rented Toyota Noah

1 Review Photo(s)

Sky Ng, Rented Mazda 3.

Prompt in answering my queries

Posted on 17-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Stanley is prompt in answering my queries on the SWITCH program that i am interested in. He is detailed in is explanation and it allowed me to make an informed decision. I am satisfied and happy with the experience as compared to other dealers. Thank you! - Sky Ng, Rented Mazda 3

1 Review Photo(s)

Rachel Ng, Rented Hyundai Avante.

Responds in a timely and professional manner

Posted on 17-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Stanley responds in a timely and professional manner and was very patient in answering all the questions I had before deciding to take on the SWITCH program. Due to some unexpected family matters, I needed my car about a week earlier and Stanley tried his very best to make it happen. Had heard good reviews about CarTimes and this experience prove that it is a right decision to go with them. - Rachel Ng, Rented Hyundai Avante

Triston Lim, Rented Mitsubishi Attrage.

Car are quite new n well maintained

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service4.0
Value for money5.0
Outlet Experience5.0

The car are quite new n well maintained, the salesman provides good service n are contacted at all times. Returning the vehicle was easy, I arrived at the designated drop-off point and was quickly attended to by the staff. The inspection was efficient, and I was out in less than 5 minutes. There were no unexpected charges or additional fees. - Triston Lim, Rented Mitsubishi Attrage

1 Review Photo(s)

Derek Ang, Rented Mercedes Benz A200.

Service has been amazing

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Service has been amazing. Liaised with Stanley who have been both helpful and responsive in every step of the way. Highly accommodating and wonderful to work with. Thanks for everything! - Derek Ang, Rented Mercedes Benz A200

1 Review Photo(s)

Richard Graeme, Rented Toyota Corolla Altis.

Was very accommodating

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Cartimes is a very professional company. I say this because they honour their word and are very helpful. For example; my car broke down because the car battery had died. One phone call to them and within half an hour and a tow truck came with a new battery. The guy replaced it for me within 10 mins and I was able to drive off a satisfied customer. Special mention to Jerome as whenever I called for any advice he was very accommodating. - Richard Graeme, Rented Toyota Corolla Altis

1 Review Photo(s)

Calvin Choo, Rented Toyota Sienta.

Outstanding service and support

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Been a few years renting my car with Car Times, outstanding service and support was a reason for me to continue with them. - Calvin Choo, Rented Toyota Sienta

1 Review Photo(s)

Tan Yee Yon, Rented Mazda 3.

Efficient service

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Efficient service, very smooth process! - Tan Yee Yon, Rented Mazda 3

1 Review Photo(s)

Zhu Zixiang, Rented Mazda 3.

Pleasant and fast transaction

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Pleasant and fast transaction, smooth process. Very efficient and effective. - Zhu Zixiang, Rented Mazda 3

1 Review Photo(s)

Andrew Lee, Rented Mercedes Benz GLC300.

Professional advice and service

Posted on 16-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Good program, Smooth Transaction. Excellent sales staff / BD. Provided me with professional advice and service. Collection of the car is very fast. - Andrew Lee, Rented Mercedes Benz GLC300

1 Review Photo(s)

Julia Joes, Rented Hyundai Avante.

Helpful service

Posted on 13-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very good, fast and helpful service. Stanley is very professional in handling us, he explained all the terms & conditions of the contract clearly. Overall very happy with his service. - Julia Joes, Rented Hyundai Avante

1 Review Photo(s)

Nurhidayah, Rented Mazda 3.

Pleasure dealing

Posted on 13-Sep-2024

Technical Expertise4.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I had a pleasure dealing with Aaron to rent a mazda3 during the hari raya week! He was very easy to communicate with, all was clear, the car was exceptional. Overall a really good experience and i've recommended this to others and they've had the same experience as well! Kudos to Aaron! - Nurhidayah, Rented Mazda 3

1 Review Photo(s)

Chong Jian Yi, Rented Mazda CX3.

Thanks to Stanley's assistance

Posted on 13-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Even though we have waited for one and a half month for the car to arrive due to the colour we wanted is out of stock, it's all thanks to Stanley's assistance and constant update that we are finally getting our car. - Chong Jian Yi, Rented Mazda CX-3

1 Review Photo(s)

Thomas Lim, Rented Honda Shuttle Hybrid.

Nice backup servicing

Posted on 13-Sep-2024

Technical Expertise5.0
Customer Service4.0
Value for money4.0
Outlet Experience5.0

I have no second thoughts when i first rented from them. The rest is history...👌 Would really like to compliment Jerome and the team of dedicated workshop staff at ubi. ..Big fai,Small fai, Aaron, Patrick etc at ubi cartimes auto solutions....hard to explain . Such nice backup servicing after almost 4 yrs of rental. If there is an opportunity, I will back...cheers - Thomas Lim, Rented Honda Shuttle Hybrid

1 Review Photo(s)

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