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   Consumer Reviews of CarTimes - Rental Solutions
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5.0
 
269 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Shireen Ng, Rented Honda Vezel.
Excellent car salesmanship  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Dear Stanley, Thank you so much for your excellent car salesmanship. I must say I had a very delightful experience dealing with you, without fuss and delay. Everything were properly executed and you did your best to assist in every way possible. This is the very attributes that is missing in many salesforce in today's industry, but you were indeed the most 5* I would rate, as a very helpful sales person, sincere and no fuss! Thank you again for your service and I look forward to introducing friends to you should they need a car! Keep up your good work Stanley.  Br. Shireen - Shireen Ng, Rented Honda Vezel SNE41--E

1 Review Photo(s)

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Simon Fok, Rented Toyota Corolla Altis.
Good communication  Posted on 13-Sep-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
👍👍👍👍Good communication, understanding and efficiency from Aaron Cartimes Rental This is my third vehicle.😀😀Recently with Jerom arrangements for car wiring issues although I am overseas., everything went smoothly and seamlessly .Super Thumbs Up👍👍👍👍👍👍👍👍👍👍👍👍👍👍 … - Simon Fok, Rented Toyota Corolla Altis SML48--T

2 Review Photo(s)

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Peter Tan, Rented Hyundai Avante.
Excellent and proactive Sales  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Please be informed that Stanley Soh is a passionate and devoted Executive. After our first dealing failed, he still putting a correct effort in staying in contact with me. He is a proactive in his Sales. He also provides information to help his customer understands with ease in the offered package. He clearly explained the pros and cons of this package compare with other packages. I think he understands connecting on a human level with his customers. Building relationship (trust) takes time and in Sales it’s easy to lose sight of this. Focus on building lasting relationships (getting referrals from) his customers. Last but not least, this is my first encountered with an excellent and proactive Sales like Stanley Soh. - Peter Tan, Rented Hyundai Avante SND73--P
 

review user
Vincent Soh, Rented Honda Freed Hybrid.
Great experience  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a great experience with CarTimes! Transaction was pretty smooth. They took in my car as trade in with the highest value in the market. I even managed to retain my existing car plate and register it on the new car. Excellent service! Highly recommended - Vincent Soh, Rented Honda Freed Hybrid SNC44--A

1 Review Photo(s)

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review user
Iswandi, Rented MercedesBenz GLB Class GLB200 SND1603S.
After-sale service was excellent  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As a customer, I would like to compliment your employee, Stanley Soh. I went to CarTimes in November to find a car for my partner, and Stanley was the person I met. He was very thorough and gave me knowledge about the types of packages that are available. I decided on GLB200 and he assured me that the car will be ready by December 10, which was my partner's birthday. His after-sale service was excellent. Today I encountered an issue with my car tyre and contacted him for assistance. He directed me to a service centre at Kaki Bukit. Upon reaching, I was surprised to see him there waiting for me, even though it was his off day. My positive experience with Stanley's professionalism and ability to resolve the issues exceeded my expectations. Such a commitment to great customer service deserves commendation. I can highly recommend Stanley and CarTimes. - Iswandi, Rented Mercedes-Benz GLB Class GLB200 SND1603S
 

review user
Liu Brian Yang, Rented MercedesBenz GLB Class GLC3300.
Helpful and responsive  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We hired a Mercedes GLC 300 on a long term basis through CarTimes. The experience from start to finish has been flawless. Every step was carefully explained and Stanley made sure we were comfortable and understood the terms and conditions thoroughly. He was very helpful and responsive to the many questions we had before committing to the long term lease. I would recommend CarTimes to anyone who is looking to buy or lease a car in Singapore. - Liu Brian Yang, Rented Mercedes-Benz GLB Class GLC3300 SND75--H
 

review user
Yap Boon Chung, Rented Mazda 3.
Good service.  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Stanley is quite a patience guy with good service. - Yap Boon Chung, Rented Mazda 3 SNE56--C

1 Review Photo(s)

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Tammy Ng, Rented MercedesBenz GLBClass GLC300.
Efficient & honest  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a very positive experience with the SWITCH program. Stanley was very efficient & honest with his knowledge. He was also very patient in a lot of my queries. And once I have decided it only took a week to finalize everything. - Tammy Ng, Rented Mercedes-Benz GLB-Class GLC300 SNC32--K

1 Review Photo(s)

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Chris L, Rented Mazda 3.
Happy with the experience  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very happy with the experience, and the car. Stanley was super and made everything very smooth! Would highly recommend. - Chris L, Rented Mazda 3 SNE15--E

1 Review Photo(s)

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Muhammad Zaki, Rented Honda Vezel.
Patient, helpful and professional  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Stanley from Cartimes has been patient, helpful and professional in explaining the T&Cs and financing for the SWITCH program. He is competent in showing and orientating the necessary functions of the car. He is helpful and patient in updating the progress of the availability of the car. - Muhammad Zaki, Rented Honda Vezel SND67--B

1 Review Photo(s)

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review user
Jared, Rented Toyota Corolla Altis.
Reliable and convenient  Posted on 13-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car from CarTimes, and my experience was exceptional. The booking process was straightforward, with clear options and transparent pricing. Upon arrival, the staff was professional and efficient, ensuring I was quickly on my way. The vehicle I received was clean, well-maintained, and exactly as described. Returning the car was equally hassle-free, with no unexpected charges. Overall, the service was reliable and convenient, making my trip much more enjoyable. I would highly recommend CarTimes to anyone in need of a rental vehicle. - Jared, Rented Toyota Corolla Altis SMZ15--U
 

review user
Kenneth, Rented Toyota Camry Hybrid.
Car in very good condition  Posted on 22-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a car for personal usage from CarTimes and the process is easy and car is in very good condition. - Kenneth, Rented Toyota Camry Hybrid SGL38--J

1 Review Photo(s)

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stantheboy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Jul-2024
Excellent Experience with CarTimes Auto-Rent  Posted on 19-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car from CarTimes Auto-Rent and had an exceptional experience from start to finish. The customer service was outstanding; The staff was friendly, efficient, and knowledgeable. They made the entire process smooth and hassle-free.

The vehicle itself was in immaculate condition and exactly what I needed for my trip. It was clean, well-maintained, and comfortable to drive. I felt safe and confident throughout my journey.

Furthermore, the rental process was straightforward, with no hidden fees or surprises. The pricing was transparent, and the options available were suitable for various budgets and preferences.

I highly recommend CarTimes Auto-Rent to anyone looking for a reliable car rental service. I will definitely use them again for my future travel needs.
 

review user
Jaimy, Rented Hyundai Avante.
Collection process was smooth  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Renting a car had never been so easy! Whatsapped them, replied in minutes. Confirmed the car, and collected the next day with all the documents ready. Collection process was smooth, done within 15mins! Washed the car and returned back to them! - Jaimy, Rented Hyundai Avante SNP68--Y
 

review user
Lydia Ong, Rented Mazda 2.
Excellent service  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just rented a small car from them to run some errands. The price was pretty reasonable and car is in good state. - Lydia Ong, Rented Mazda 2 SMY21--L
 
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5 stars - based on 269 reviews

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