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   Consumer Reviews of CarTimes - Rental Solutions
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5.0
 
269 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Jee PM, Rented Honda Shuttle Hybrid.
Easy booking and quick pick-up  Posted on 19-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a car from CarTimes, super easy booking and quick pick-up! Car was clean and in great shape. Friendly staff and smooth return. Highly recommend! - Jee PM, Rented Honda Shuttle Hybrid SMR39--A

1 Review Photo(s)

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Ang YS, Rented MercedesBenz E200.
Great experience  Posted on 19-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car and had a great experience. The booking process was straightforward, and the pick-up was quick and efficient. The car was clean and well-maintained, making my drive comfortable. The staff were friendly and helpful, answering all my questions. Overall, a hassle-free rental that I’d definitely use again! - Ang YS, Rented Mercedes-Benz E200 SMQ5--E

1 Review Photo(s)

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Jetrin Toh, Rented Honda Shuttle Hybrid.
Great experience  Posted on 19-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
With the assistance of Stanley I was able to rent a car of my preference for the weekend. The car was clean and it was a smooth drive throughout! The process was swift as he prepared the documents when i arrived to collect the car, likewise when i returned it! Great experience as it was my first time renting from them as well! looking forward to renting from them again next time! Compliments to Stanley for his extraordinary service for providing the utmost care for his dearest customers. - Jetrin Toh, Rented Honda Shuttle Hybrid SMQ23--U
 

review user
Aaron Boo, Rented Toyota Noah.
Big thumbs up to Cartimes  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was served by Aaron throughout my rental with Cartimes, he will reply to all my messages and call. I have rented from other rental company before and I must say this is the best company I have rented from. Communication is smooth and servicing is quick and efficient. Big thumbs up to Cartimes and Aaron! - Aaron Boo, Rented Toyota Noah SMH50--P

1 Review Photo(s)

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review user
Panda, Rented Honda Shuttle.
Process was smooth  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great experience! The car was clean, well-maintained, and the pickup/drop-off process was smooth. Highly recommend for hassle-free travel! - Panda, Rented Honda Shuttle SMJ76--A

1 Review Photo(s)

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Baey Keng Huat, Rented Honda Grace.
Good job!  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Their reply is fast and answer to all my query, servicing location is convenient too. Aaron is the sales person who attended to me, he is patient and explain all the terms. Good job! - Baey Keng Huat, Rented Honda Grace SMJ80--J

1 Review Photo(s)

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review user
Cartimes' attention to detail and commitment to customer satisfaction impressed me..
Staff were knowledgeable  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had the pleasure of renting the Honda Shuttle Hybrid from Cartimes, and I must say, it was an exceptional experience. From the initial booking to the return of the vehicle, the entire process was seamless, efficient, and hassle-free. *Pros:* 1. *Friendly Staff:* The team was responsive, helpful, and welcoming. 2. *Competitive Pricing:* Rates were reasonable and competitive. 3. *Immaculate Vehicle:* The Honda Shuttle Hybrid was clean, well-maintained, and fuel-efficient. *Cons:* None notable. Minor delay in pickup (10 minutes) was promptly communicated and didn't impact my plans. *Recommendation:* If you're looking for a reliable, efficient, and customer-centric car rental experience, Cartimes is an excellent choice. I'll definitely rent from them again and highly recommend them to friends and family. *Additional Comments:* - Cartimes' attention to detail and commitment to customer satisfaction impressed me. - The vehicle's condition exceeded my expectations. - Staff were knowledgeable and helped with any queries. - Lai Choon Kiat Bernard, Rented Honda Shuttle SMQ23--U
 

review user
Gee Minghan, Rented Honda Vezel.
Was extremely professional  Posted on 18-Sep-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car from Cartime Rental Solution Pte Ltd and had an outstanding experience. Their team was extremely professional, the rental process was smooth and hassle-free. The car itself was in excellent condition—clean, well-maintained, and no smoke smell (high priority) - Gee Minghan, Rented Honda Vezel SLZ15--H

1 Review Photo(s)

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Mandy Ang, Rented Hyundai Avante.
Readily available and eager to help  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
I rented my car from Cartimes, and I couldn’t be more pleased with the experience! the staff was friendly and efficient. The collection process was quick and car was clean with no foul smell, I also appreciated the clear instructions on return policies and fuel requirements. What really stood out to me was the customer service. I had a couple of questions during my rental, Aaron was readily available and eager to help. Definitely recommended! - Mandy Ang, Rented Hyundai Avante SNR26--G

1 Review Photo(s)

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Andrew Wyeth, Rented Honda Shuttle.
Very happy with the service  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Stanley did a great job. Very reliable and friendly, and quick response. Very happy with the service. - Andrew Wyeth, Rented Honda Shuttle SNG61--U

1 Review Photo(s)

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Jasper, Rented Hyundai Avante.
Very satisfying experience  Posted on 18-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A very satisfying experience with Stanley. Super patient and willing to go extra mile to provide answers to my queries even after office hours. Very pleasant and friendly advice given. Strongly recommend to others to try out using CarTimes SWITCH. Highly recommend Stanley! - Jasper, Rented Hyundai Avante SNG50--E

1 Review Photo(s)

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Ang Kwee Huat, Rented Toyota Alphard.
Very professional n service orientated Staff  Posted on 17-Sep-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Am served by Jerome Very professional n service orientated Staff, listen to client request n willing to assist all matters Will definitely recommend to fellow friend’s & colleagues Cheers - Ang Kwee Huat, Rented Toyota Alphard SNL35--A

1 Review Photo(s)

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Huang Wei Quan, Rented Honda Fit.
Had a wonderful experience  Posted on 17-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Had a wonderful experience renting with Car Times, hassle free collection and returning of vehicle. Their car servicing is also fast and efficient, usually from send into collection will take less than 40mins only. And lastly, I would like to thank Arron for his wonderful service and great help during my 6months rental, thanks and keep up the good work! - Huang Wei Quan, Rented Honda Fit SMS16--L

1 Review Photo(s)

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Eric Sing, Rented Toyota Sienta.
Pleasant experience and smooth car servicing  Posted on 17-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
The best rental and affordable car services. Thanks to Aaron for his flexible communication for the past 2 year plus renting car with them. Had a pleasant experience and smooth car servicing from their mechanics. Highly recommended. - Eric Sing, Rented Toyota Sienta SLX66--Z

1 Review Photo(s)

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Frederick Lim, Rented Honda Shuttle.
Best rental company I had  Posted on 17-Sep-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Best rental company I had . I had been with them for 1 and half years. Aaron had been handling me all the while. He is very helpful and response well whenever I need help. Car service very efficient! Fast and good. No issues renting from them as pertaining to returning and collection of vehicles. Highly recommend! - Frederick Lim, Rented Honda Shuttle SMQ23--U

1 Review Photo(s)

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5 stars - based on 269 reviews

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