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   Consumer Reviews of CarTimes - Rental Solutions
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5.0
 
269 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
review user
ABDUL RAHIM ABDUL HAMID, Rented Honda Vezel, verified customer
Very professional, polite, accurate and efficient  Posted on 18-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to thank Mr. AH Faei of Cartimes Autolution Kaki Bukit branch for taking care of my car since the first servicing done. He is very professional, polite, accurate and efficient. Not to forget that he also provide a personal touch in his stride. I would recommend him to all my friends and relatives anytime. We'll done Ah Faei. Keep it up. 👍 - ABDUL RAHIM ABDUL HAMID, Rented Honda Vezel SNH67--J
 
HilmiZain
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Oct-2024
One of the best car rental company  Posted on 12-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been a customer since passing my PDVL. From Fit Hybrid, Sienta, shuttle hybrid and now avante hybrid. Previously was managed by Samantha and now Aaron. What impress me is the condition of the car despite renting used, the car is very well maintained and clean, there is no weird smell from the interior unlike other car rental company i have engage previously. It was an excellent experience!. Straightforward no frill experience renting with them and best part is they have their own in-house workshop with a rest/work area.
 
review user
Lily Ho, Rented Honda Vezel, verified customer
Car condition is very good  Posted on 10-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented for my PHV usage, everything was explained clearly and car condition is very good. - Lily Ho, Rented Honda Vezel SND47--B

1 Review Photo(s)

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Lance Wang, Rented Honda Freed, verified customer
Customer lounge is so cozy and comfortable  Posted on 08-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
There are many things I like about cartimes. I liked their workshop the most! Their customer lounge is so cozy and comfortable. I almost fell asleep when they informed me the car was ready. - Lance Wang, Rented Honda Freed SMN64--Z

1 Review Photo(s)

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MICHAEL PHILIP, Rented Hyundai Avante, verified customer
Thumbs up  Posted on 07-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Last minute need a car for weekend and manage to secure a car with CarTimes, as it is a last minute booking, I was expecting the car to be a little bit dirty and have planned to go for a carwash and vacuum straight after I collect. But wow the car was already washed and vacuum when I reach! I told them writing a review was the least I could do for them. Thumbs up!! - MICHAEL PHILIP, Rented Hyundai Avante SNQ24--C
 
review user
Chua Lian Chin, Rented Toyota Prius Hybrid, verified customer
Workshop servicing is quick  Posted on 07-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a new prius from CarTimes, As it is a new car, I would not expect the price to be cheap but for the service they provide. It is already very reasonable, workshop servicing is quick. Very good service from Cartimes overall - Chua Lian Chin, Rented Toyota Prius Hybrid SMM68--G

1 Review Photo(s)

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Liow Chin Chin, Rented Toyota Vios, verified customer
Efficient and prompt in response  Posted on 04-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been renting cars from several rental firms for private hire purpose. To be honest, none of the conditions of the previous cars could be compare to the one from Car-Times. It is excellent taking into factor that it is a 12 years' old car more awesome for the rental. Must give a special mention to Aaron. He is very helpful, efficient and prompt in response to enquiries which really eased off my anxieties in getting the car. In a nutshell, it's value for money! - Liow Chin Chin, Rented Toyota Vios SJV39--C
 
review user
Kenneth Wee, Rented Mercedes Benz GLB200, verified customer
Overall very satisfied with them  Posted on 02-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was referred to CarTimes by a friend of mine. Rented a GLB with them over weekend as I have guest coming over to Singapore. The car is clean and very well maintained, overall very satisfied with them. - Kenneth Wee, Rented Mercedes Benz GLB200 SNE63--L

1 Review Photo(s)

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Ng Boon Chek, Rented Hyundai Avante, verified customer
Overall very satisfied with them  Posted on 02-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Saw alot of good review from Cartimes and decided to just go ahead and rent a new car with 1 year contract. From the moment I contacted CarTimes, their response is fast and answer to all my queries, need not to say, car collection is a breeze, till not no issue and overall very satisfied with them - Ng Boon Chek, Rented Hyundai Avante SNS60--T

1 Review Photo(s)

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Victor Lai, Rented Mazda 3, verified customer
Very satisfied with their service!!  Posted on 02-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Arrived earlier than the collection time, their groomer was washing and vacuuming the car. I was amazed that they washed the car till so shiny! Very satisfied with their service!! - Victor Lai, Rented Mazda 3 SNH21--P

1 Review Photo(s)

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Janice Ong, Rented Hyundai Avante, verified customer
Was pleasantly surprised that car is ready  Posted on 30-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car over the weekend, when I reach their office to collect the car. I was pleasantly surprised that car is ready and parked at their car collection area! The car is washed and vacuum, The documents are also all filled in beforehand, overall the collection process was smooth and fast! Car returning was also a breeze. Will definitely rent again from CarTimes. - Janice Ong, Rented Hyundai Avante SNP68--A
 
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Mr Shah, Rented Kia Cerato Forte, verified customer
Pretty good  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wanted to rent a cheap car to try out driving grab and gojek. Came across CarTimes' ads, enquired and gotten the car within 2 days! Unexpectedly, COE car's condition was pretty good. Drive was smooth too. Incredible! - Mr Shah, Rented Kia Cerato Forte SKF49--E

1 Review Photo(s)

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Neo, Rented Honda Grace Hybrid, verified customer
Staff was very responsive and patient  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a car over the weekend from CarTimes. Car delivered to me clean and smell good. Their staff was very responsive and patient to my questions. Overall experience was perfect. Definitely gonna rent from them again! - Neo, Rented Honda Grace Hybrid SMA90--Y

1 Review Photo(s)

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Mr Hisham, Rented Honda Noah Hybrid, verified customer
Service is good  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a Toyota Noah Hybrid for private hire. Service is good, car is clean. Recommended by my friend - Mr Hisham, Rented Honda Noah Hybrid SMQ29--S

1 Review Photo(s)

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Chan Qing Rong, Rented Honda Shuttle Hybrid, verified customer
Smooth and fuss free  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As a first-time car renter, I wanted to ensure all my questions were addressed. Aaron answered my inquiries patiently and quickly. Car collection was smooth and fuss free, every was settle within 15 mins. Overall the car is very well maintained and clean, there is no weird smell from the interior. It was an excellent experience! - Chan Qing Rong, Rented Honda Shuttle Hybrid SML87--L

1 Review Photo(s)

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Merchant Logo CarTimes - Rental Solutions
5 stars - based on 269 reviews

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