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   Consumer Reviews of Kaizen Motors Pte Ltd
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5.0
 
164 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0
review user
Scott Loh.
Knowledgeable and gives frank advice  Posted on 29-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I first came across Kaizen Motors a few months ago when I saw a car battery promotion and struck up a chat with Shawn, the owner. He's since assisted me with some other servicing needs. In the space of these few months that I've known him, I've found him to be knowledgeable and gives frank advice for the needs of my car, including my preferences and horizon for driving it. One interesting thing is I've found him to be a true car geek- his passion means he's more than willing to explain at detail how things work, what his views are Etc. If you're someone detailed, you'll be able to connect with him because he is very bilingual and can unpack the layers, complexities and intricacies for you. You'll find he's willing to share for everyone's benefit, if not just out of his passion. He runs his company in a steady, diligent, professional and personable way, so I would recommend him to anyone. Keep up the great work and extra mile service ! - Scott Loh
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Thomas Hong.
Friendly and knowledgeable  Posted on 04-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
It's my first time here for my regular car servicing. Met Sean who was friendly and knowledgeable abt cars. No hard selling of his packages or any other stuff. Spend time to explain to me on his packages. After listening to his introduction on the engine flushing oil and fuel system oil, I decide to try and it was good. The engine is now more responsive. Will be going back again for the 80k major servicing. All in all, it was a good experience - Thomas Hong
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
PhantomSG
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Sep-2019
Highly Recommended - Look No More  Posted on 19-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After having several mediocre experience at other car service shops, I have visited Kaizen Motors twice for my Nissan Latio's regular servicing. Shawn, the owner, is honest, friendly, experienced, and upfront. He clearly explains what is required, and what is not. He makes sure you understand what is going to be done, and how much you will pay. He even took the initiative to drive me all the way to a tire shop as I wanted to change my tires and rims too. His team is also skilled, and they finish the work in no time with good results. This kind of quality is very rare in the car servicing industry; Therefore look no more, just give Kaizen Motors a visit, get your proper servicing while you are waiting in the fantastic waiting lounge, and have a peace of mind.

3 Review Photo(s)

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Management Response by Kaizen Motors Pte Ltd
20-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
dashi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Sep-2019
Highly recommended  Posted on 16-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Shawn is really experience, honest, friendly and detailed in his area of expertises. Repair works done really well and fast. Never fails to share what he knows and being honest what he is unclear of in order not to misled his customers. Will certainly recommend his workshop. Kudos to his team and keep it up!
Management Response by Kaizen Motors Pte Ltd
16-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
Dornal
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Sep-2019
Integrity *thumbsup  Posted on 15-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The reason I switch over to Kaizen Motors is because of Shawn's honesty and attitude. Needless to say he's passionate and one with integrity. He will share what he knows to you and nvr hide. Every penny you spend here is worth your every penny.

HIGHLY RECOMMENDED.
Management Response by Kaizen Motors Pte Ltd
16-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Jolin Lee.
Reliable and great service  Posted on 05-Sep-2019
  • Customer Service5.0
Reliable and great service! Wouldn't trust anyone else with my car👍 - Jolin Lee
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
KimberlyElvin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Sep-2019
Confirm recommend  Posted on 04-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly dai lou, he will explain everything to you until you understand. Anything not sure just ask him! He is more than willing to help. Dai lou will give you options too if you are on a budget and also tell you what are the pros and cons. I definitely recommend and never regretted engaging Kaizen Motors.
Management Response by Kaizen Motors Pte Ltd
05-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Xin Yi Xin.
Kudos to the team  Posted on 03-Sep-2019
  • Technical Expertise5.0
  • Outlet Experience5.0
Thanks Shawn and team for taking good care of my vehicle. Kudos to the team. - Xin Yi Xin
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
Liow
Neutral Newbie
2 reviews
0 points
4 forum posts Joined on 02-Sep-2009
Highly Recommended  Posted on 02-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very sincere and honest to all their customers. I will recommend to anyone who need car services. Will go back for future maintenance.
Management Response by Kaizen Motors Pte Ltd
03-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
teve Toh.
Provided sound advises that I could rely on  Posted on 02-Sep-2019
  • Technical Expertise5.0
Shawn was recommended by both my bro in-law and colleague although I had my own workshop at that time. I went down to Kaizen and Shawn performed a thorough check on my car and provided sound advises that I could rely on to make the best decisions for my existing car. - teve Toh
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Rex Lim Yam Huat (林炎发).
Honest, down-to-earth and no-nonsense  Posted on 01-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Shawn is an honest, down-to-earth and no-nonsense person. His knowledge in automobile is 👍🏼. He'll explain in details what's wrong and what's to be done. His price is very competitive yet reasonable, with no hidden cost. I can rest assured that my car will be well taken care of by his team. His no-rush attitude assures me that my car is definitely safe on the road once out of his workshop. (Safety is my outmost concern) This young man with big dream and his team deserve 👍🏼👍🏼👍🏼. Highly recommended AAA+++ - Rex Lim Yam Huat (林炎发)
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
SylviaLiow
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Sep-2019
Definitely recommended  Posted on 31-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great experience and service provided by the team. Will recommend anyone to go to the workshop for any services.
Management Response by Kaizen Motors Pte Ltd
01-Sep-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Sylvia Liow.
Great experience and service  Posted on 31-Aug-2019
  • Customer Service5.0
  • Outlet Experience5.0
Great experience and service provided by the team. Will recommend anyone to go to the workshop for any services. - Sylvia Liow
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
shanli
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 29-Aug-2019
Very Good  Posted on 30-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Kaizen is a reliable workshop for car repairs and maintenance. Shawn is always keen to assist and advise on necessary replacements. Billing is clearly itemised and explained. Their honesty is always appreciated.
Management Response by Kaizen Motors Pte Ltd
31-Aug-2019

Thank you very much for your kind words. We are grateful to hear from you. ☺

 
EdmundPhuang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Aug-2019
Highly recommended  Posted on 30-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Shawn is very detailed and ernest in making sure the vehicle is safe and the driver knowing key aspects of the car. He is very transparent in explaining potential points of failure, and is non pushy in sales. Even took extra time to explain how car parts work which definitely make me appreciate his knowledge and expertise even more. Will definitely go back to Kaizen again for future maintenance and repairs. Highly recommended!
Management Response by Kaizen Motors Pte Ltd
31-Aug-2019

Thank you very much for your kind words. We are grateful to hear from you. ☺

 
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Merchant Logo Kaizen Motors Pte Ltd
5 stars - based on 164 reviews

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