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   Consumer Reviews of CarTimes - Rental Solutions
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5.0
 
277 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Nas, Rented BYD Atto 3.
Excellent customer service  Posted on 29-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
⭐⭐⭐⭐⭐ 5/5 — Excellent Service from CarTimes Rental Solutions! :’) This was my first PHV rental, and I’m really glad I chose CarTimes Rental Solutions! From the very beginning, the experience has been nothing short of amazing Chloe was fantastic and incredibly patient in answering all my questions. She guided me through the entire process and made sure I had all the information I needed to make a smooth and informed decision. Her professionalism and excellent customer service really made a difference! On collection day, Aaron assisted me with the administrative procedures and patiently explained everything I needed to know about the car. The entire handover process was smooth and hassle-free All the staff were polite, friendly, and helpful, making the whole experience even better A big thank you to Chloe, Aaron, and the team for making my first PHV rental such a pleasant experience! I would definitely recommend CarTimes Rental Solutions to anyone looking for a PHV rental. Keep up the great work! 😊 - Nas, Rented BYD Atto 3
 

review user
ABDUL RAHIM ABDUL HAMID, Rented Honda Vezel.
Very professional, polite, accurate and efficient  Posted on 18-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to thank Mr. AH Faei of Cartimes Autolution Kaki Bukit branch for taking care of my car since the first servicing done. He is very professional, polite, accurate and efficient. Not to forget that he also provide a personal touch in his stride. I would recommend him to all my friends and relatives anytime. We'll done Ah Faei. Keep it up. 👍 - ABDUL RAHIM ABDUL HAMID, Rented Honda Vezel
 

review user
Sunil, Rented Kia Cerato.
Very smooth and fast transaction  Posted on 20-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was a very smooth and fast transaction. They had all the information that I needed before hand. Mr. Aaron was very patient in explaining things in details. A very nice experience overall. - Sunil, Rented Kia Cerato
 

review user
Jeremy, Rented Hyundai Avante.
Polite and efficient  Posted on 10-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Aaron served me and he was polite and efficient. Collect of car was fast and hassle free - Jeremy, Rented Hyundai Avante
 

review user
Lee Wei Chen, Rented MercedesBenz GLB Class GLB200.
Positive experience with Kris  Posted on 05-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a MERC GLB200 from Cartimes for my big day and had a positive experience with Kris. Kris was professional and knowledgeable on our car requirements and goes an extra mile with his service. The entire process was well explained and fuss free. Renting or buying your car from Cartimes will always be our first option. - Lee Wei Chen, Rented Mercedes-Benz GLB Class GLB200
 

review user
Yong, Rented Toyota Corolla Altis.
Very friendly and responsive team!  Posted on 01-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly and responsive team! They are always very prompt to assist me whenever I have any difficulties, it is already my 3rd time renting with them! - Yong, Rented Toyota Corolla Altis
 

review user
James Lee, Rented Toyota Raize.
Extremely patient  Posted on 17-Nov-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Kris is very transparent and detailed on the rental. He is also extremely patient and not pushy. Car is in tip top condition too. - James Lee, Rented Toyota Raize
 

review user
Cheng Clarence, Rented Hyundai Avante.
Quite transparent  Posted on 17-Nov-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Assisted my kris throughtout the rental. Quite transparent. Very promt. - Cheng Clarence, Rented Hyundai Avante
 

review user
Amos Pang, Rented Toyota Corolla Altis.
Good customer service  Posted on 17-Nov-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good customer service from Kris! Thumbs up! - Amos Pang, Rented Toyota Corolla Altis
 

review user
Jaimy, Rented Hyundai Avante.
Collection process was smooth  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Renting a car had never been so easy! Whatsapped them, replied in minutes. Confirmed the car, and collected the next day with all the documents ready. Collection process was smooth, done within 15mins! Washed the car and returned back to them! - Jaimy, Rented Hyundai Avante
 

review user
Lydia Ong, Rented Mazda 2.
Excellent service  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just rented a small car from them to run some errands. The price was pretty reasonable and car is in good state. - Lydia Ong, Rented Mazda 2
 

review user
Joyce, Rented Mazda 3.
Satisfied customer  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Didn't expect rental car to be in such a nice condition. I always thought rental car is abused car by many drivers. But when i collected the car, the condition is very new and clean! 100% will rent from them again! - Joyce, Rented Mazda 3
 

review user
Liow, Rented Mazda 5.
Good experience renting from CarTimes  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a good experience renting from CarTimes. They rented me the car as advertised. Same price same car, no gimmick. Very transparent, i like! - Liow, Rented Mazda 5
 

review user
Ting Ting, Rented Mazda 3.
Very fast and efficient  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Enquired via whatsapp yesterday, today collect car. Very fast and efficient! - Ting Ting, Rented Mazda 3
 

review user
Wei Ling Tan, Rented Kia Forte K3.
Everything went super smoothly  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Booked a car with CarTimes, and it was such an easy process! The car was in great shape, the staff were chill and helpful, and everything went super smoothly. Will definitely rent from them again! - Wei Ling Tan, Rented Kia Forte K3
 
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Merchant Logo CarTimes - Rental Solutions
5 stars - based on 277 reviews

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