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   Consumer Reviews of Luster Automobile Detailing
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OVERALL RATING
 
57 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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57 Reviews

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review user
Facebook Reviewer
Fantastic job in both weekly cleaning and detailing work  Posted on 27-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
I found Luster when i was looking for a car wash whose people are as OCD as me. Ever since I found them, i have been driving from bukit batok to woodlands to wash every single week without fail. Outstanding job in keeping the car clean inside and outside. Next thing i knew, i switched over from my usual detailing shop of 10 years to try Luster's SoNax Ceramic Pro EvO. No regrets, super detailed job by them again. Spotted so many things about my paintwork that i did not spot and rectified all of them. Definitely always willing to help and did a fantastic job in both weekly cleaning and detailing work. Price is extremely reasonable too. - Jack Ho Post Management Response
 
review user
Facebook Reviewer
Definitely receive a great customer experience at Luster  Posted on 17-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
My 2nd time going for the Methyl Black 9H PPS with interior sanitisation and fumigation. Car was fumigated, interior sanitised, exterior polished & coated, engine bay cleaned up and detailed. The whole car feels and smells like new. Great job done by Jackson! Highly recommended! You'll definitely receive a great customer experience at Luster AD. - Marcus Aurelius Goh Post Management Response
 
review user
Facebook Reviewer
Highly recommended  Posted on 24-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Thanks Jackson and team! Went for Sonax Ceramic EVO + interior anti pest treatment!!! Jackson constantly updating the status of my 'wife', very responsible detailer. Highly recommended. Happy 'wife'; Happy Me 😊 - Ong Wen Jie Post Management Response
 
review user
Facebook Reviewer
Professional service and honest advise  Posted on 11-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Been with Luster for 2 years now. cc36 ceramic coating and maintenance, brilliance shine treatment wash, Jackson and team always deliver. Have not seen a drop in standard for the past 20 odd sessions. Professional service and honest advise. Definitely and highly recommended! - Kingsley Phang Post Management Response
 
review user
Facebook Reviewer
Amazing and exceeded my expectations!  Posted on 10-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
Thank you Jackson and team for the immaculate work on my car. The CC36 ceramic coating was amazing and exceeded my expectations! I have finally found my trusted long term car grooming centre! - Elvin Foo Post Management Response
 
Candylim
Neutral Newbie
4 reviews
2 points
26 forum posts Joined on 21-Dec-2012
Professional Grooming Service  Posted on 16-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My regular go-to grooming workshop for washing of my car ever since I am sold by their product and service after doing their 9H coating. Never will I let any other groomers to touch my car. They will not fail you on any job, be it big or small. Even it is just a normal car wash, they also take pride to do it. Thanks for the professional service as usual after 2 years! Post Management Response
 
review user
Mobile Reviewer
Excellent Car Groomer  Posted on 15-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This is my first time to Luster, but definitely not going to be the last time. I was impressed by the workmanship at the end result, my car is looking like new now! Thanks for the staffs and Jackson for explaining in details of the different coating available. Jackson mentioned that they always run a promotion for their different packages, you guys should check it out as and when for a good deal, and you will never disappoint with their workmanship! Good job to Jackson and team. - Fong Ling, owner of Nissan Qashqai Post Management Response
 
review user
Facebook Reviewer
Really loved the attention to detail that the team did on my car  Posted on 24-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Booked a slot on short notice, but really loved the attention to detail that the team did on my car. Was personally attended to by Jackson, who explained clearly the different steps to the grooming process. I will definitely come back again for another session for my car. Thanks Jackson and Luster! - Fauwaz Nurhelmy Post Management Response
 
review user
Facebook Reviewer
Exceeded my expectations all round  Posted on 22-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Exceeded my expectations all round. sparkling clean engine bay, super clean interior and super shiny car. So impressed with their service that I bought their maintenance wash as well. Jackson is very willing to share with you his knowledge about cars and is totally not pushy with sales. πŸ‘ Go to Jackson and team should you want a team with eye for details! - Chee Keong Goh Post Management Response
 
review user
Facebook Reviewer
Impress with their hardwork and professionalism!  Posted on 07-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
Never fails to impress with their hardwork and professionalism! This is my 2nd time returning to them to 'shine' again my ride! Thanks guys for the effort! - Darren Yick (ζ˜“δΌŸιΈΏ) Post Management Response
 
review user
Facebook Reviewer
Highly recommended for those looking for value for money services  Posted on 31-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Took up the Methyl Black Label 9h PPS with Interior Sanitization for my 7 years old Roc. Extremely satisfied with the result - The team managed to restore the shininess and (especially) cleared off those swirling marks. Appreciate Jackson & his team for the efforts. Highly recommended for those looking for value for money services; and would definitely return regularly for their comprehensive car wash. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» - Zijie Su Post Management Response
 
review user
Facebook Reviewer
Highly recommend!  Posted on 10-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
Highly recommend! Super proficient crew with a really reasonable price. Definitely a cut above the rest. Will be back again for next round of coating. - Muru RJ Post Management Response
 
review user
Facebook Reviewer
Very friendly service and reasonably priced  Posted on 03-Dec-2019
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very friendly service and reasonably priced. Done the interior and exterior package, very satisfied. Definitely will return for my next car grooming. - Chua Boon Tuan Post Management Response
 
review user
Facebook Reviewer
Professional and honest!  Posted on 13-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
Great Team at Luster Automobile Detailing. Professional and honest! Had been with Luster for car washing and coating since 2017. Jackson and team is helpful and give advices on car issues!! Highly recommended for driver who want to have value for money services!! - Lin Yao Liang Alvin Post Management Response
 
review user
Facebook Reviewer
Consistent good service  Posted on 12-Oct-2019
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Have been with Jackson for 3 years. Consistent good service πŸ‘ won't hard sell but give you good honest advice - Ellie N Nick Post Management Response
 
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Merchant Logo Luster Automobile Detailing
5 stars - based on 57 reviews

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