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   Consumer Reviews of Autoimage Enterprise
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4.9
 
289 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

Ongwang
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 15-Feb-2011
Awesome service  Posted on 28-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ted helped me to transfer my car speakers from my Honda civic to my new rx8 and his service was impeccable. Absolutely unrivaled customer service, trust worthiness which I will have no hesitation of recommending his services to any of my friends. Thanks for the fantastic job!
 

Jonvios
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Oct-2011
Professional Installer  Posted on 10-Sep-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had the intention to change my front door speakers and tweeters and add on an 4 channel amplifier as recommended by some audio installers.

After reading much positive feedback from "MyCarForum", I decided to head down to AutoImage. Ted attended to me and I told him what I wanted. With politeness, he asked if he could listen to what the current system produced. After listening to the type of music played, he counter advised me not to add a 4-channel amplifier; instead he recommended just to change a better quality speakers will do.

Other installers didn't advised me like Ted did. Without much doubt of his honest service, I agreed to his counter advise.

True enough, I walked out a very satisfied customer.

One of the things I like about Ted's service is he will profile you during the conversation and customised to the preference and budget (no hard selling).

Simon is good too =))

Great job. Excellent service. Highly recommended.
 

Lawtcg
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 31-Jul-2013
BEST SERVICE! RE: SIMON  Posted on 31-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Like many, I searched up in car entertainment on sgCarMart and came across AutoImage who received so much positive feedback.

Curious, I headed down the next day to get some new systems fixed up. Upon entry, the staffs were all WARM and WELCOMING as I drove into the workshop in my humble 1997 Nissan March (SKJ XXX R).

Simon then quickly attended to me and inspected the previous system of my vehicle and recommended a change of the main system as well as front speakers. Without doubt, I trusted his confidence and advice.

During the process of installation, came across some complications as my door couldn't handle the loud bass an that some of the sound wiring done during the previous installation was messed up. Despite completion of the first round (which took 1.5hrs), he detached everything and did the wiring inside out (took another 1.5hrs) as he certainly takes pride in every installation.

I genuinely had a positive experience @ AutoImage and drove home like every cent was worth it. I would strongly recommend everyone to look to AutoImage for in car entertainment installation and purchase.

Look Simon up and you'll get what I mean ^^
 

Chak
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Dec-2006
great job as always  Posted on 27-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came to get reverse sensors and other misc wiring done for my mini. These guys are skillful, and patient with your requests. Highly recommended!
 

Limwk51
Neutral Newbie
1 reviews
0 points
6 forum posts Joined on 31-May-2010
The kind of service worth for waiting.  Posted on 14-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Back to Ted again yesterday,juz to ask abt mirrorlink matter.But end up with replace my HU again......this is my third time to replace my HU with TED n his team.Never do hv a let down job from them........Last but not least,We all want a fast job from TED but the worst problem from him is that.........he seen like dont hv time to take his meal......TED ..... do take care ....health is more important to everything...

1660 fatty
 

Hykel
Neutral Newbie
1 reviews
0 points
4 forum posts Joined on 26-Sep-2009
Trustworthy and upfront  Posted on 11-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I got my first car audio done up by them so it wasnt an issue where i wanted my next car audio to be done at. Ted as always is a nice guy with good knowledge and i came in and told him my budget and he hooked me up with a good system. Never pushy at all as i wanted something fairly simple but decent. will definitely go back there again if i need any further upgrades. Once again, Thank you Ted!

Silver Land Rover Defender!
 

Swiss_Pork
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jul-2013
The only place I trust for I.C.E. and other installs.  Posted on 09-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I collected my Suzuki Swift Sport end of March 2013 and one of the first things I did was to drive straight to AutoImage to get my stock speakers switched out. Ever since that first install, I am now with Helix speakers, Helix Amp, Rodek Active Sub and a Pioneer AVH-X8550BT HU. All done at AutoImage. I have seen how another shop botched the install on my wife's equally new car, that's why I trust Ted and his crew. They do a neat and careful job leaving my new car looking exactly the way it left the showroom but sounding AWESOME! One last thing, tell them what you want out of your I.C.E. and your budget and trust their recommendation and if it still ain't right at the end, you can trust Ted to make it right!
 

Jamshoot
Neutral Newbie
5 reviews
0 points
0 forum posts Joined on 17-Mar-2012
Go this guy Mr Ted Teh for your audio needs  Posted on 08-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my second reviews for his excellent services.
I installed my complete audio system at his shop 1.5 years ago. As a newbie, he carefully asked questions (without using too many jargon) about type of music/songs I like. No hard selling. No regret.
Today, I went to him for help to replace a bulb blow & led light issue.
Is a some job that cost $20. But his customer services is again excellent. He even take the trouble to check the replacement & also tuned my car for free. He told me is just part of his after sales service to customers. What can I say. I would highly recommend this shop to anyone.
Keep up Mr Ted

Jamshoot
 

Lako
Neutral Newbie
1 reviews
0 points
3 forum posts Joined on 30-Jul-2007
Awesome...  Posted on 01-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
These guys are great.Very helpful and friendly.No pushy sales.My Kenwood Double Din just died on me.Went over, my first time there and they recommended a Pioneer system which was better than my Kenwood.Even my missus was impressed.Totally down to earth guys .It's been ages i've seen such great service and customer friendly attitude.
Thanks Ted , forgot to get the name of the other gentleman who did all that fine work on my car, black toyota rav 4.Thank you once again.
 

Amirul73
Neutral Newbie
5 reviews
1 points
5 forum posts Joined on 09-May-2013
Just awesome.  Posted on 30-May-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came here to buy Harman Kardon woofer and speakers for my car, and thanks to the wonderful and very professional service I got from Ted, I decided to get a JBL amp also. 6 months later, my sound system is still awesome and I'm a very happy man! Well done Autoimage!
 

Moadia
1st Gear
3 reviews
55 points
243 forum posts Joined on 06-Jan-2011
The Best!  Posted on 22-May-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am a repeating customer of Auto Image but today's experience was beyond words.. previously I have done up my component speaker, headunit n reverse camera with this shop and today I installed a sub-woofer to complete my ICE for my ride. Ted assisted me on my queries about a sub-woofer as space and budget was a concern but he and his team manage to come out with a solution even when the shop was busy. Installation time was acceptable and the outcome was Excellent! It changes the mood and feeling when the music plays. I'm totally Happy with the whole experience and the finish product. I dare to bet that this is the Best audio shop in SG! Many thanks to Ted, Simon and the auto image team!
Your loyal customer
Honda Fit RS, SJW 3**A
 

Fk13
Neutral Newbie
4 reviews
1 points
17 forum posts Joined on 27-Apr-2013
Reliable Merchant!!  Posted on 08-May-2013
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Attended by Ted - Reliable, very experience & most important NO nonsense.
He was able to understand customer needs, honor his words able to complete job on time as what he mentioned to customer.
Confident with technical knowledge, clearly explained details to customer.
Very impressive! He did a completed good job which many of other audio merchant have none of the knowledge to complete the task I had requested.
Good Job - highly recommended!!!!!
 

Drkedge
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Real pro  Posted on 24-Apr-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Ted and Simon really give good recommendations and of course did a great job with installation. Highly satisfied with Ted's recommendation to change my HU to a Pioneer one instead of installing a active Sub and the result is wooot just great!
Blue Honda Jazz~
 

Messiah23
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Apr-2013
Auto Image did what other shops told me was impossible!  Posted on 15-Apr-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I always wanted to have two additional speakers attached to my door but that involved cutting a hole in the door and customizing it. All of the other shops told its not needed or that it is impossible. Auto image took about an hour to do it and the sound is top class. They quoted me a price and i expected it to go up after the installation was complete. But no! Its the same price they quote! When most shops chase money Auto image stands and shine as one of those rare places that prioritizes customer satisfaction before monetary benefits. Very very satisfied with their high quality job. Fast, efficient and best.. They give you a audio system that suits your budget and more importantly your car. I asked simon to add 2 more tweeters he very nicely explained to me about my speakers and why i did not need 1 as my speaker are louder and tweeter will not be heard. This shop is really the best! the reviews are not lying! Why try the rest when you know the best! hats off to Autoimage! keep rocking!

1 Review Photo(s)

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Williamakyeo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Apr-2013
Absolute Confidence  Posted on 06-Apr-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Kenwood HU died on me. My black box cameras felt like a dinosaur with its large recorder under the driver's seat. Time to change, but don't know where to go. I used to patronize Pin Liang for over 20 years but they have since called it a day a few months ago. So I decided to do some research here and see which shop I should go. Saw the rave reviews for Ted and his team. Took the leap of faith and popped in for a visit during a weekday.

Ted's easy demeanor, good listening skill and thoughtful suggestions sealed the deal. He does not impose on you but work around your desires, needs and budget. Very quickly, I was able to get what I want with my budget. I got a new Pioneer HU, navigation, 2 new HD black box cameras and 2 front speakers. As in all new systems, there are unfamiliarities to master and understand. This is where the after sales service comes in. I was not disappointed. In fact, I was happy with the prompt assistance and patience.

I will not hesitate to give my recommendation. Thanks Ted and keep up the good work!
 
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Merchant Logo Autoimage Enterprise
5 stars - based on 289 reviews

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