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   Consumer Reviews of ETHOZ Group Ltd
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4.6
 
134 Consumer Reviews
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Technical Expertise
4.6 Customer Service
4.7
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Value for money
4.4 Outlet Experience
4.5
PatrickMcCarthy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Jun-2020
Customer Focussed  Posted on 12-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have leased a car from Ethoz for the past 3 years and have always been extremely satisfied with their level of service and professionalism, and of course the vehicle itself! Joey has been my relationship manager and has always been happy to assist with any queries, service requests, organising change-overs etc. The full team are very professional. I have found Ethoz very good value for money having shopped around other providers, Ethoz have always been best value for money...
Management Response by ETHOZ Group Ltd
15-Jun-2020

Dear Valued Customer,

Thank you for your valuable feedback, it is our pleasure to serve you well. ETHOZ will continue to strive towards providing quality services to all our valued customers.

Thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Linda Lau
Senior Vice President, Vehicle Leasing
ETHOZ GROUP LTD
www.ethozgroup.com

 
vivienlim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jun-2020
Excellent customer service from SRM - Ms Ann Goh  Posted on 10-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
I was an ex-client of Ethoz before and after our leasing contract ended for a while, SRM, Ms Ann Goh came approached me and updated me with the latest offers available in their company.

She was able to listen to my concern and she assures me that I will not face the same situation again. True to her words, she provided me with better conditions after finding out about my previous unpleasant experience.

Subsequently, we closed the deal and she follows closely through whenever I have inquiries or requests from her. Her attention to detail, great communication skills, and ready smile made the experience even better than I expected.

Such a commitment to great customer service is to be commended.

Thank you, Ann. I appreciate it.
Management Response by ETHOZ Group Ltd
10-Jun-2020

Dear Vivien,

Thank you for your valuable feedback, it is our pleasure to serve you well. ETHOZ will continue to strive towards providing quality services to all our valued customers.

Thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Linda Lau
Senior Vice President, Vehicle Leasing
ETHOZ GROUP LTD
www.ethozgroup.com

 
FioLaw
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jun-2020
Dedicated staff and excellent service!  Posted on 10-Jun-2020
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
I have been working with Marcus and Joey since I joined my company 2 years ago. They have been very helpful and professional in providing their support to our needs. They are always fast to respond to our requests which definitely make my job easier.

We would not hesitate to recommend Ethoz for their professionalism and excellent services.

Keep up the good work, guys!

Fiona Law
Cheil Singapore Pte Ltd
Management Response by ETHOZ Group Ltd
10-Jun-2020

Dear Fiona,

Thank you for your valuable feedback, it is our pleasure to serve you well. ETHOZ will continue to strive towards providing quality services to all our valued customers.

Thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Linda Lau
Senior Vice President, Vehicle Leasing
ETHOZ GROUP LTD
www.ethozgroup.com

 
benf99
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jun-2020
Business Partner  Posted on 03-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We have been working with Nicholas from Ethoz for the last 3 years starting from 1 vehicle and steadily increasing to 4 over that time. Nicholas has been approachable, responsive and knowledgeable always anticipating our needs. The service center has also proven to be professional and punctual.

I'd certainly recommend Nicholas (and Ethoz) to any friends, business partners and associates.
Management Response by ETHOZ Group Ltd
03-Jun-2020

Dear Valued Customer,

Thank you for your valuable feedback, we are delighted to know of your pleasant experiences with our staff and ETHOZ for the services rendered. Your feedback is a great encouragement and endorsement of our colleague’s efforts and professionalism.

We will communicate your compliments to our staff and ETHOZ will continue to strive towards providing quality services to all our valued customers.

Once again, thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Bryant Eng
Senior Vice President, Vehicle Leasing (Commercial)
ETHOZ GROUP LTD
www.ethozgroup.com

 
hhyder
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Jun-2020
Awesome Service!  Posted on 01-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I deal with Tsai En on the lonf term rental of a Nissan van, I am bad at time management but everytime tsai en will accommodate with my last minute requests WITH A SMILE, the company is blessed to have him as a staff. Thanks for all the continuos help, even till today!
Management Response by ETHOZ Group Ltd
01-Jun-2020

Dear Valued Customer,

Thank you for your valuable feedback, we are delighted to know of your pleasant experiences with our staff and ETHOZ for the services rendered. Your feedback is a great encouragement and endorsement of our colleague’s efforts and professionalism.

We will communicate your compliments to our staff and ETHOZ will continue to strive towards providing quality services to all our valued customers.

Once again, thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Bryant Eng
Senior Vice President, Vehicle Leasing (Commercial)
ETHOZ GROUP LTD
www.ethozgroup.com

 
donquah
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-May-2020
Pleasant Experience  Posted on 30-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
This is my first time doing a lease contract with Ethoz. Thank you Jacqueline for the pleasant experience. I got referred to her by her colleague Alex from Commercial lease. Always appreciated their support and service rendered. Keep it up.
Management Response by ETHOZ Group Ltd
01-Jun-2020

Dear Valued Customer,

Thank you for your valuable feedback, it is our pleasure to serve you well. ETHOZ will continue to strive towards providing quality services to all our valued customers.

Thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Linda Lau
Senior Vice President, Vehicle Leasing
ETHOZ GROUP LTD
www.ethozgroup.com

 
GCm4ah5h
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 29-May-2020
Excellent service for rental customer  Posted on 29-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
Received excellent customer service and fast help with puncture repair and scheduled maintenance organization.
Management Response by ETHOZ Group Ltd
29-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
Brotherbo91
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-May-2020
Excellent After sale Service  Posted on 26-May-2020
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
HI! I'm Borhan from Rawlplug Singapore, currently our company rent 4 units of NV200 and 1 unit car from your company, Overall it was smooth n easy dealing with the salesperson, Mr Alex Ng. He also provided us with a better vehicle without increasing the price as the required vehicle wasn't avail at the very last min. I would highly recommend his (Mr Alex Ng) service to others.
Management Response by ETHOZ Group Ltd
27-May-2020

Dear Borhan,

Thank you for your valuable feedback, we are delighted to know of your pleasant experiences with our staff and ETHOZ for the services rendered. Your feedback is a great encouragement and endorsement of our colleague’s efforts and professionalism.

We will communicate your compliments to our staff and ETHOZ will continue to strive towards providing quality services to all our valued customers.

Once again, thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Bryant Eng
Senior Vice President, Vehicle Leasing (Commercial)
ETHOZ GROUP LTD
www.ethozgroup.com

 
LouisKBW
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-May-2020
Fruits Vending Pte Ltd appreciate Ethoz Group our leasing partnership  Posted on 26-May-2020
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
We're pleased with the service provided by Ethoz Group Ltd, Lim See Zhao with his excellent service provider to us with prompt response and responsibility whenever our operation team encounter vehicles problems or rather need assistance, he will attend to us with swift response quires and patiently explain to problem which occurred to our vehicle.
Lim See Zhao show is professional customers relationship skill with friendly and understanding toward the consumer needs during inconvenience situation and made changes to accommodate to our operation. Once again thanks for your hard work keep it up
Management Response by ETHOZ Group Ltd
26-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
Guifangg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-May-2020
Recommends Joseph Zhang  Posted on 25-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Joseph is efficient and has been a great help through the process, looking forward to future dealings.
Management Response by ETHOZ Group Ltd
26-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, we are delighted to know of your pleasant experiences with our staff and ETHOZ for the services rendered. Your feedback is a great encouragement and endorsement of our colleague’s efforts and professionalism.

We will communicate your compliments to our staff and ETHOZ will continue to strive towards providing quality services to all our valued customers.

Once again, thank you for entrusting and choosing ETHOZ as your preferred business partner and we look forward to an enduring partnership.

Yours Sincerely,
Bryant Eng
Senior Vice President, Vehicle Leasing (Commercial)
ETHOZ GROUP LTD
www.ethozgroup.com

 
UnicornAK79
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-May-2020
Good Job for Rick Teng from Operation Team  Posted on 20-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had worked with Ethoz for quite a number of years. Rick has never disappoint me with his services. Approachable, prompt, efficient. It has been a great pleasure working with him. Please keep up the good work! Ethoz, please appreciate and treasure this staff whom certainly can add great value to the company!
Management Response by ETHOZ Group Ltd
21-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
Hong131419
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-May-2020
Chuah Ming Hong  Posted on 19-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Seam very friendly,
All staff Very nicely

Workshop doing job very well .
Management Response by ETHOZ Group Ltd
19-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
csy1975
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-May-2020
RE:OPERATION TEAM  Posted on 16-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Our Company Ascendt Alliance Pte Ltd/Ascendt Alliance Pte Ltd have been leasing Vans from Ethoz for several years.
Our experience has been very good all this while, as they provide excellent service and even the after sales service support is excellent.

I would like to recommend Mr Lim See Zhao from Operations team in particular is responding promptly at all times and displaying professionalism, he is helpful and responsible toward his job. We are impressed by his service.

Keep up the good jobs!

Yours Sincerely,
Chew Sing Yuan
Ascendt Alliance Pte Ltd/Ascendt Alliance Pte Ltd
Management Response by ETHOZ Group Ltd
18-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
Pearly_ng
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-May-2020
Excellent After sale Service  Posted on 12-May-2020
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Our company has 3 rental cars with Ethoz since 6 years ago with Ms Ann Goh. Throughout these years, from signing of contract, renewal of contracts, arranging for servicing are all good. We feel the Ethoz has a strong communicated team from the front line back to operations, they are all very professional. We are satisfied with their service. Well done and keep up the good job.
Management Response by ETHOZ Group Ltd
12-May-2020

Dear Pearly,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong & Linda Lau
Senior Vice President- Operations &
Senior Vice President- Vehicle Leasing
ETHOZ GROUP LTD
www.ethozgroup.com

 
Aziz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-May-2020
Operations - Ethoz  Posted on 11-May-2020
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
On behalf of CW Services Operation Ptd Ltd, I would like to appreciate Senior Ops - Jeffrey Ho on the outstanding and exceptional customer service rendered.
I appreciate your great satisfaction levels while dealing with you and valued your fast response in particular.
Your work is important for the organization and is one of the things that keeps us going forward.
Keep up the good work.

- Abdul Aziz
CW Services Operations Pte Ltd
Management Response by ETHOZ Group Ltd
12-May-2020

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Clement Cheong
Senior Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

 
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Merchant Logo ETHOZ Group Ltd
5 stars - based on 134 reviews

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