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Home » Motor Directory » ETHOZ Group Ltd

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ETHOZ Group Ltd

Consumer Reviews of ETHOZ Group Ltd

OVERALL RATING

125 Reviewers

4.6 out of 5

Technical Expertise	4.6/5	Customer Service	4.7/5

Value for money	4.4/5	Outlet Experience	4.5/5

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125 Reviews

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Mobile Reviewer

Excellent service

Posted on 16-Jun-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Jonathan from Ethoz is very professional and had my front bumper from a minor accident, repaired in 3 days as requested. He provided us timely updates along the way and provided excellent service. - Michael, Owner of Subaru Forester SME36--D

Management Response by ETHOZ Group Ltd

21-Jun-2021

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with our staff and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Very professional

Posted on 08-Jun-2021

Overall Rating:

Technical Expertise4/5
Customer Service5/5
Value for money5/5
Outlet Experience3/5

I was served by Jonathan from Ethoz Group Tampines, and he was very professional in attending to my car servicing requirements. I was late for 45mins to run an errand and he has also waited patiently for me to arrive. A follow-up call was also given when I am on my way to the workshop. My car was also ready within two hours, and I am satisfied with the waiting time. - Dennis, Owner of Mercedes Benz C180 SKG77--T

Management Response by ETHOZ Group Ltd

09-Jun-2021

Dear Dennis,

We are delighted to know that you had enjoyed your experience at ETHOZ. Your feedback greatly reaffirms the hard work we have put in to serve you well. Thank you for the wonderful feedback and we are glad to know that we are able to meet your expectations. Thank you for your continuous support and we look forward to seeing you soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Highly recommended!!

Posted on 08-Jun-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Very good service!! Good workmanship as well!!! They did a good job for my car. Highly recommended!! Service staff Jonathan Lim is very professional and on the ball. Had a v good experience. Thank you again!!! - Travis Ye, Owner of Ford Focus RS SMS2--C

Management Response by ETHOZ Group Ltd

09-Jun-2021

Dear Travis,

Thank you so much for the great compliments. We take pride in knowing that our customers are happy with their experience at ETHOZ. We will continue to improve and provide you with quality products and services. If there is anything else which we can do to help, please reach out to us and we will be happy to assist. Thank you very much for the time taken to share your feedback with us.

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Thanks Jonathan

Posted on 22-May-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Profession, helpful and friendly staff Jonathan Lim. Thanks for your help. - Kee Leak Peng, Rented Mazda Alexa SKW87--L

Management Response by ETHOZ Group Ltd

25-May-2021

Dear Valued Customer,

We are delighted to know that you had enjoyed your experience at ETHOZ. Your feedback greatly reaffirms the hard work we have put in to serve you well, especially to Jonathan. Thank you for the wonderful feedback and we are glad to know that we are able to meet your expectations. Thank you for your continuous support and we look forward to seeing you soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Good service and knowledge

Posted on 29-Apr-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Good service and knowledge from Jonathan who helped me with the claims and repair procedure - GOH YU CHEN, Owner of Toyota Corolla Altis SMF98--Z

Management Response by ETHOZ Group Ltd

03-May-2021

Dear Valued Customer,

Thank you for your valuable feedback, it will definitely go a long way in helping us to improve better. I am glad to know that you were satisfied with your experience with Jonathan and ETHOZ. Once again, thank you for entrusting and choosing ETHOZ. It has been our pleasure to serve you well. We look forward to see you again.

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Fast and smooth service

Posted on 19-Apr-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Fast and smooth service from Ethoz and kind advices from staff Mr Jonathan. - Ng Aik Koon, Owner of Toyota Vios SKR2--K

Management Response by ETHOZ Group Ltd

21-Apr-2021

Dear Valued Customer,

Thank you so much for the kind words! We are glad to know that you enjoyed our service at ETHOZ. We will appreciate it if you can pass this forward and recommend us to your friends and family. We will definitely continue to provide quality products with great service to wonderful customers like you. Thank you.

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Very satisfied with excellent & professional services

Posted on 12-Apr-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Send vehicle for repair served by Scheming and was with me all the way to do reporting and later request for report for police report that was responded immediately by phone.no number was available and car was temporary fix for 4 weeks to use . When number was available less than a day to fixed. Very satisfied with excellent services provided. A professional service. - Paul Siew, Owner of Hyundai Elantra SJP9--P

Management Response by ETHOZ Group Ltd

16-Apr-2021

Mobile Reviewer

Service is good

Posted on 23-Mar-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Good service and price. - Danny D, Owner of Mercedes Benz E200 SMT28--H

Management Response by ETHOZ Group Ltd

25-Mar-2021

Dear Valued Customer,

We are happy to know that you are satisfied with ETHOZ and we met your expectations. Thank you for taking time to share your compliments for us and we hope to serve you again soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Well Recommended!

Posted on 19-Mar-2021

Overall Rating:

Technical Expertise4/5
Customer Service5/5
Value for money4/5
Outlet Experience4/5

For public holiday emergency towing service performed by Ethoz sub-contractor from another workshop to Ethoz workshop, be sure to request immediate phone call update if failure to do so on the spot as that third party SOP requires owner to be present and the workshop to be opened to witness the exercise even during public holidays, unlike other comparable third party towing companies in the market which has no such SOP to observe. - YOONG WENG CHEONG, Owner of Nissan Note SFX77--S

Management Response by ETHOZ Group Ltd

19-Mar-2021

Mobile Reviewer

Professional & service-orientated.

Posted on 18-Mar-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

The Services provided by staff Mr Jonathan LIM was very professional & service-orientated. He informed me of the whole process ahead of each event, very helpful. A very pleasant experience for a sad thing. Many Thanks. - PEH LIAN CHAI, Owner of Toyota Lexus NX300 SKV70--L

Management Response by ETHOZ Group Ltd

18-Mar-2021

Mobile Reviewer

Good quality on workmanship.

Posted on 17-Mar-2021

Overall Rating:

Technical Expertise3/5
Customer Service5/5
Value for money3/5
Outlet Experience4/5

As this is an insurance arranged job, no opinion on the value or pricing. Good quality on workmanship. Job was done on schedule and prompt. PR service was excellent. - Tee Chan Yue, Owner of Mitshibushi ASX SR1--J

Management Response by ETHOZ Group Ltd

18-Mar-2021

Dear Valued Customer,

Thank you so much for your positive feedback and the time taken to post this review.

At ETHOZ, it’s the words of praise and trust from customers like you that we value. Do feel free to reach us anytime you need assistance. Hope to see you soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Experience was seamless.

Posted on 10-Mar-2021

Overall Rating:

Technical Expertise4/5
Customer Service5/5
Value for money4/5
Outlet Experience4/5

The customer service who serve me was very patient and shared whatever necessary. The experience was seamless. - Kevin, Owner of BMW X1 SKJ61--X

Management Response by ETHOZ Group Ltd

12-Mar-2021

Mobile Reviewer

A very good service

Posted on 26-Feb-2021

Overall Rating:

Technical Expertise4/5
Customer Service5/5
Value for money4/5
Outlet Experience4/5

After repairing, there was a complimentary washing of my car which impresses me . They gave me the overview of the repair details and even show me the affected parts. A very good service 👍👍overall and their explainations is soo easy to understand. - Mohamad Idil Fauze Bin Hj.Bahar, Owner of Toyota Wish SLV41--L

Management Response by ETHOZ Group Ltd

05-Mar-2021

Dear Valued Customer,

We are delighted to know that you had enjoyed your experience at ETHOZ. Your feedback greatly reaffirms the hard work we have put in to serve you well. Thank you for the wonderful feedback and we are glad to know that we are able to meet your expectations. Thank you for your continuous support and we look forward to seeing you soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Very good service

Posted on 28-Jan-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Sent my vehicle for mercedes service package Very good service from Suhelmi and his technician ah yong was knowlegeable dealing with my queries. - Ng Yan Hee, Owner of Mercedes Benz S300L SMR44--H

Management Response by ETHOZ Group Ltd

03-Feb-2021

Dear Valued Customer,

Thank you so much for the kind compliments! We are glad to know that you enjoyed our Mercedes Benz premium care maintenance at ETHOZ. We will appreciate it if you can pass this forward and recommend us to your friends and family. We will definitely continue to provide quality products with great service to wonderful customers like you. Thank you.

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

Mobile Reviewer

Excellent service from Jonathan

Posted on 27-Jan-2021

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Excellent service from Jonathan (Tampines) throughout the insurance claim process till the completion of repair. - James - James, Owner of Subaru Forester SJZ8--E

Management Response by ETHOZ Group Ltd

03-Feb-2021

Dear Valued Customer,

We are happy to know that you are satisfied with Jonathan as well as ETHOZ and we met your expectations. Thank you for taking time to share your compliments for us and we hope to serve you again soon!

Yours Sincerely,
Desmond Ng,
Vice President- Operations
ETHOZ GROUP LTD
www.ethozgroup.com

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