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   Consumer Reviews of Quick Lane Services
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4.7
 
72 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.5 Outlet Experience
4.6
review user
Udara Kelum Dharmawanse Fernando, Owner of Toyota.
Team is professional, efficient and helpful  Posted on 29-Sep-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I’ve been taking my car to Quick Lane Alexandra for regular servicing, and the experience has always been excellent. The team is professional, efficient, and genuinely helpful. A special shoutout to Nasir, the service consultant, who consistently goes above and beyond with his support and advice. He’s knowledgeable, courteous, and always ensures everything is clearly explained. Highly recommend Quick Lane Alexandra for anyone looking for reliable and friendly car service! - Udara Kelum Dharmawanse Fernando, Owner of Toyota Harrier
 
matfatboy67
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Jun-2025
Excellent service  Posted on 23-Jun-2025
Serviced my Peugeot and was served by Md Nasir. He called me soon after I sent the car in and listened to my concerns patiently. He then called me once the car was ready without my having to call the centre to ask. Follow up action was taken on the issue I raised earlier and he showed me the diagnostics. He also explained the entitlements under my service package do I wouldn't lose out on the benefits. Highly recommended. Peugeot 408 GT
 
review user
Yeo Wee Teck, Owner of Toyota.
Customer-focused and friendly  Posted on 07-May-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been going regularly back to Nasir from Quick Lane for close to 10 years. He is very customer-focused and friendly. Most important of all, he is very patient in explaining what do I need or do not need to do. That gives me a better perspective on what I MUST definitely do. All in all, a very happy experience over the years and will continue to use his serivce. - Yeo Wee Teck, Owner of Toyota C-HR
 
review user
Alex, Owner of Volkswagen Sportsvan.
Nasir & Jia Le provide extraordinary help  Posted on 04-Apr-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Nasir and Jia Le provide extraordinary help as service advisors, especially when unexpected technical issues with cars arise and a solution needs to be found. Furthermore, they go out of their ways to ensure the job is done well, even if the oversight is through no fault of theirs. Of all the local car dealerships I've been to — and I've been to many, due to my line of work — the lounge at Quick Lane is also the most pleasant due to their amenities (Wi-Fi, snacks and especially the coffee machine heh), so I always look forward to heading over. - Alex, Owner of Volkswagen Sportsvan

1 Review Photo(s)

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review user
Wan Maimunah Binte Abdul Aziz, Owner of Toyota Wish.
Fantastic experience  Posted on 12-Dec-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Just had another fantastic experience at QuickLane Singapore! They replaced my alternator with a 1-year or 20,000km warranty whichever earlier and gave my car a thorough check-up. Huge shoutout to Mr. Nasir for ensuring my car was washed and vacuumed afterward! Plus, the workshop offers a convenient after-hours key drop-off located within their self-sufficient car park. This feature makes it a safe and secure option for everyone, especially for ladies. Highly recommend! #CarService #QuickLane #CustomerCare - Wan Maimunah Binte Abdul Aziz, Owner of Toyota Wish
 
review user
Jon Sim, Owner of Honda Vezel.
Greatly appreciate his service  Posted on 11-Dec-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Been servicing my Honda Vezel for a number of years, went through a couple of Customer Representatives. Likely to highlight Nasir in particular as past 2-3 years I have been attended by him. Very friendly, patient and always never fail to check in post the servicing. He has my trust and faith as he is prompt in responses, and will explain in detail what has been done and what is suggested future actions to take note of. Greatly appreciate his service and great attitude. - Jon Sim, Owner of Honda Vezel
 
review user
NEO GIM LONG, Owner of Mitsubishi Eclipse.
Service adviser Mr Lam Jia Le is attentive, polite and great service  Posted on 29-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Service adviser Mr Lam Jia Le is attentive, polite and great service throughout. Congratulations to Quick Lane for having such service oriented staff. Will definitely share such great experience with friends and colleagues. This will also give me a reason to continue purchase cars from the company. Keep up the good work and hope to se him again in my next service. - NEO GIM LONG, Owner of Mitsubishi Eclipse
 
review user
Mohamad Muzali Dasukie, Owner of Peugeot.
Professional on his job  Posted on 15-Sep-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Send my car to Quick Lane Services on 10th Sept 25 and I was attend by CSA Nasir. He explains to me the details and what to expect on my routine servicing. He was professional on his job and 👍 for his capability. - Mohamad Muzali Dasukie, Owner of Peugeot e-2008
 
review user
Wong, Owner of Peugeot 2008.
Waiting time can be improved  Posted on 08-Sep-2025
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience3.0
Waiting time can be improved. Upon delivery, service advisor should verbally advise customer on the work done at workshop. - Wong, Owner of Peugeot 2008
 
review user
Zalikah, Owner of Peugeot 3008.
Good advisor  Posted on 25-Aug-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience5.0
Mr Mohamed Nasir is good advisor n service he will explain in detail to me - thanks I will give 10/10 for his service. Since with Vantage n Quick lane request him be the advisor. Mr Mohamed Nasir - Zalikah, Owner of Peugeot 3008
 
review user
Kwan Mee Sin, Owner of Ford Focus.
Effectively addressed the problem  Posted on 07-Aug-2025
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
I am very pleased with the service provided. The service manager Mr. Nasir provided great services and advice. He was knowledgeable about the car condition and effectively addressed the problem. - Kwan Mee Sin, Owner of Ford Focus
 
review user
Garina Tan, Owner of MINI Cooper.
Happy with the service  Posted on 18-Jul-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I sent my car in for routine servicing at Quick Lane Service Centre last week at Alexandra Road with CS Lam Jia Le. He is always professional and thorough in the procedures and gives updates to me. I am happy with the service rendered by Jia Le and Quicklane and have been using them for a few years. - Garina Tan, Owner of MINI Cooper
 
review user
Shuhadah, Owner of Hyundai Avante.
Very attentive  Posted on 05-Jul-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
CSA Nasir was very attentive and helped to resolve my issues. - Shuhadah, Owner of Hyundai Avante
 
review user
CW Lee, Owner of Ford Focus.
Professional, courteous and helpful  Posted on 13-Jun-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Lam Jia Le, Customer Service Advisor – Aftersales Quick lane service center, has been helping me on servicing my car for the past few years. He is professional, courteous, and helpful. Well done, Lam - CW Lee, Owner of Ford Focus
 
review user
Gerald Woon, Owner of.
A happy repeat customer  Posted on 05-Jun-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Jia Le was very attentive. He listened to the client’s needs and was able to address issues spot on! He has been my point of contact at this service Centre for the past few years. Keep up the great work! From a happy repeat customer. - Gerald Woon, Owner of Mercedes-Benz C200
 
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Merchant Logo Quick Lane Services
5 stars - based on 72 reviews

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