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   Consumer Reviews of DrGlass (S) Pte Ltd
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OVERALL RATING
 
102 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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102 Reviews

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Keisuke880
Neutral Newbie
4 reviews
0 points
1 forum posts Joined on 21-Nov-2010
Excellent Service and Workmanship  Posted on 21-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After my windscreen was cracked yesterday, I immediately started searching for people to fix it. I happened to chance upon Dr Glass and Whatsapped Vincent a picture of my car.

He came down the same day and did both my windscreen chip repair as well as headlamp restoration. Both the headlight and windscreen were repaired to an excellent standard

I would especially like to commend him on his painstaking effort in restoring the headlights. He spent more than 2 hours just to sand down the damaged coating BY HAND, in order to ensure that the surface was perfectly smooth and even, before starting the polishing and UV coating.

Vincent's work is done to a high standard, and I would highly recommend him if you have any issues with your windscreen or headlights.

Thanks Vincent for fixing up my cars to a high standard, keep up the excellent work!

Ben
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
2bee0rn0t2bee
Clutched
1 reviews
8 points
30 forum posts Joined on 03-Nov-2012
5 star service!  Posted on 17-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dr. Glass is really the expert in windshield repairs. Besides being knowledgeable, he is also friendly and would explain step by step procedures for his repair work. End result is fantastic, no need to replace windshield and solar film for the crack. Dr. Glass is also very honest and frank. As I was keen to restore my headlamps, his advice is to skip it as he feel the effect won't "wow" me as existing condition is not serious. To sum it up, Dr. Glass really takes pride in his work. Thumbs up!
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Rezz_shaz
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 20-Oct-2008
windscreen crack problem solved.  Posted on 14-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Fast response, quick procedure and friendly guy.
More than meet expectation with reasonable price.
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Ichthus
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 26-Jul-2011
Fast Friendly Finishing  Posted on 25-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a good experience with the vendor

Fast in replying and arranging for appointment

Friendly bro as he go around fixing the windscreen

Finishing was good and value for money

I don't think I know of many shops that is mobile in this sense and to both the vendor and customer's convenience.

Highly recommended
Management Response by DrGlass (S) Pte Ltd
03-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Zensushi
1st Gear
1 reviews
27 points
55 forum posts Joined on 13-Aug-2013
Quick response & excellent service  Posted on 23-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Noticed a crack on the windscreen at the passenger side of my ride. Contacted (Dr!) Vincent over the weekend & received a response within hours.

The appointment for the mobile repair service was made for today. The passion for his chosen trade & excellent workmanship put me at ease at having an expert working on rectifying the problem.

Price was reasonable & the service excellent. Overall, a very reassuring experience. Highly recommended first-stop (call/SMS/WhatsApp) for concerns over cracks on windscreens.

Attached is the photo of the crack in the windscreen before the repair work.
Management Response by DrGlass (S) Pte Ltd
24-Feb-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Bertcap
Neutral Newbie
1 reviews
0 points
53 forum posts Joined on 19-Jul-2003
Windscreen repair  Posted on 21-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a chipped windscreen which Vincent promptly helped me to repair.

All I can say is excellent service and response time! Will definitely recommend his services to my friends in future.

The best part, he will come to you right up to your doorstep to do the repair. Just need to be a little patient as he has to run several other locations on his own.

Once again, thanks Vincent!

Cheers!
Gilbert
Management Response by DrGlass (S) Pte Ltd
24-Feb-2014

Hi mate

Appreciate that you like my work.

I just love the feel of repairing and restoring cars :)

Take care

Cheers
Vincent

 
Panhard
Clutched
1 reviews
15 points
866 forum posts Joined on 13-Jul-2009
Superb repair on windscreen crack  Posted on 15-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Vincent was very professional from the very start when I contacted him till the farewell after the repair was done.The repair done on my car's crack windscreen measuring about 3cm in diameter was simply floor-less. Truly beyond my expectations. The windscreen crack had disappeared only visible was a pin hole mark. His service not only saved me money but also made my day! Will surely recommend to any one in the same situation. Best thing was all was done at my door step.
Thanks a million Bro!
Management Response by DrGlass (S) Pte Ltd
24-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Take care

Cheers
Vincent

 
Andyongbumbum
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 29-Jan-2014
Repair Windscreen pit chip  Posted on 30-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Hi
Chanced upon DrGlass website. Arrange an appt. with Vincent, and he was very accommodating. He was very honest in assessing whether there was a need for repair. I wanted a repair done so he helped with it and the workmanship is excellent, repair was done up in 15-20 minutes. Also advised me on how to clean windscreen properly. Would recommend to friends about his service should they need. Cheers Vincent!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
zihao87
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Jan-2014
Glass crack repair  Posted on 26-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vincent was very good and experienced in repairing. His service is excellent and is highly recommended. Thanks once again and job well done!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Happy CNY

Take care

Cheers
Vincent

 
andrewtay
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Jan-2014
Prompt and Professional  Posted on 21-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vince is quick in attending to my call. Instead of having to wait for days, I was able to get my problem rectified pretty fast and professional.

A friendly and unassuming guy who is always ready to help and offer advice.

Anyone with windscreen or headlamp issue should give him a call for assistance or advice.
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Thanks for your compliment :)

It was my pleasure repairing your car.

Have a great CNY

Cheers
Vincent

 
Fishmarket
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Dec-2009
Headlight restoration (Very polite and excellent quality work!)  Posted on 20-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Vincent was early for our appointment and took great lengths to explain what he will be doing. Amazing work done on my car as commented by those who have seen my lights before and after. Two thumbs ups!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
Wonggz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Apr-2009
headlight restoration  Posted on 14-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
headlight was chalky and yellowish. Thanks to Vincent with his superb worksmenship, my headlights were restored back to crystal clear!

The entire process took approx 40min and meanwhile he explains patiently what he is doing. Very good quality service rendered from him! Highly recommended, do look for him or Dr Glass!
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Sometimes it's nice to see old damage headlamp being restored to new condition and the smile on others face :)

Happy CNY !

Take care

Cheers
Vincent

 
Msivia
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Jan-2014
Windshield crack  Posted on 09-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Car windscreen got hit by a stone leaving a crack. Workshop recommended changing it. Called Vincent from Dr Glass and he repaired the crack in 20mins. No downtime for the car and at a reasonable rate.
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

I just love the feel of repairing and restoring cars :)

Happy CNY !

Take care

Cheers
Vincent

 
Sailor70
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Mar-2011
Headlamp Restoration  Posted on 02-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Chanced upon DrGlass on fb. After going through some past restoration works posted by Vincent I knew I was on to something amazing. 1 day later and the magic was performed on my ageing car.
Great work Vincent! I am 100% satisfied.
Cheers...
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
odrbenz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Dec-2013
Excellent Service & Quality Work!!  Posted on 27-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
What else can a customer ask for?? Vincent was responsive, accommodating, friendly and most importantly the quality of work was superb!! Had a small chip and crack right smack in the center of my front windscreen:( Procrastinated for awhile before deciding to try out Dr Glass. The repair was well done, like the chip and crack was never there !! Well done Vincent !! Highly recommended!!:)
Management Response by DrGlass (S) Pte Ltd
02-Jan-2014

Hi bro

Appreciate it.

It was nice chatting with you :)

Tc and have a great 2014

Cheers
Vincent

 
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Merchant Logo DrGlass (S) Pte Ltd
5 stars - based on 102 reviews

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