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   Consumer Reviews of DrGlass (S) Pte Ltd
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4.8
 
107 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.7
Colinchowcw
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Nov-2013
Windscreen crack  Posted on 01-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got a bullseye crack from a stone while driving......it's always my preference to repair instead of claiming from insurance even though I have to pay for it as it will retain the original factory seal and save me time.

Called Vincent at 8 plus in the morning and he was at my place by 10.30am and spent about an hour on my windscreen as the crack was a bit complex.

Vincent was very professional, patient, friendly and did a good job. Highly recommended. Hope not to but will use him again when necessary.
Management Response by DrGlass (S) Pte Ltd
01-Nov-2013

Hi Colin Bro

Apologize for taking such long time to repair it because the crack was too complicated and I want to make sure it will be perfect rather than hurrying the job to get it done.

Thanks for liking my work and I personally appreciate that very much !:)

Cheers
Vincent

 
finderic
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Nov-2013
Head lamp Restoration  Posted on 01-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car headlamp has been blurred for so many years and thank you Vincent for restoring it to such a perfect condition.

The headlamp looks like new now even though my car is already 11 years.

Thank you Vincent for the restoration.

At least now the head lights look more brighter now.
Management Response by DrGlass (S) Pte Ltd
01-Nov-2013

Hi Eric Bro

It was my pleasure to be selected by you to restore those headlamps.

We want to make sure our work exceed what you expected of.

ps: don't anyhow do your Lexus headlamps again. Hehe

Cheers
Vincent

 
visualgizmo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Nov-2013
Discolouration headlamp  Posted on 01-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a discolouration issue with my car headlamp and went to DrGlass through good reviews from my friends and didn't regret. They simply restored my discolouring old headlamp into a new look. The looks of my headlamp now is similar to the day I just bought my car. Top notch worksmanship and the staffs here provides the best solutions to your issues. Transparent in terms of pricing without the need to worry about over charging. Highly recommend their service if you are looking for car restoration at a affordable rate. Cheers.
Management Response by DrGlass (S) Pte Ltd
01-Nov-2013

Hi Brudderrr,

Thanks for the thumps up !

Next time when I'm around your area, we meet up for kopi again. Lol

Cheers
Vincent

 
Sachlani
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Nov-2013
windscreen crack  Posted on 31-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
windscreen was hit by a stone and cracked. I have known about this service from youtube but mostly in US. so I tried my luck and search in here..and walla...dr glass appeared and to the rescue. Vincent has done a splendid job on my windscreen even though he said this is the first time he encounter of this kind of windscreen crack, he even help me out with my previous small stone chip. 2 thumbs up for Dr Glass and specially to you Vincent.

cheers

Sachlani
Management Response by DrGlass (S) Pte Ltd
01-Nov-2013

Hi Bang,

I hope you do find the repaired area is better now without those irritating shadows.

It is always our motto to carry out jobs that exceed what you expected of :)

Cheers
Vincent

 
Prodrivep1
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Jan-2006
Dr glass headlight restoration  Posted on 31-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Another happy customer! Great service and knowledge.....
Good to see such skills still around... Cheers
Management Response by DrGlass (S) Pte Ltd
01-Nov-2013

Hi Bro

It was nice talking to you too :)

We want to have a friendship among us rather than just a sales

Cheers
Vincent

 
cpyap4567
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-Oct-2013
WIndshield Crack Repair  Posted on 30-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Vincent was very customer orientated and got the repair work done professionally. The charges were reasonable, value for money, and came with 5 year guarantee. Thank you Dr Glass.
Management Response by DrGlass (S) Pte Ltd
31-Oct-2013

Hi Bro

It was always our motto not only be excellent workmanship but also excellent service.

All comes as customers and left as a friend of ours.

Have a nice weekend ahead ; )

Cheers
Vincent

 
chewbee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-Oct-2013
Excellent Service!  Posted on 30-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Didn't know that a tiny stone can cause so much damage to the windscreen on the expressway! Was told by a workshop to wait till the crack got bigger, then replace the windscreen. But that would have cost me > $1K! And just imagine, having to drive and keep looking at the crack, wondering when it will get bigger...

Fortunately for google search and the excellent earlier reviews for Dr Glass, never did I know a crack could be sealed! And none of my colleagues knew that either!

Excellent service by Vincent! I can see that he is totally committed to his work and 100% professional. He even explained the process and the nature of the crack, etc to me. Thumbs up! I will definitely recommend him to anyone who needs the repair done. What's more, you do not even need to drive to the workshop - he comes to you. Great job!
Management Response by DrGlass (S) Pte Ltd
31-Oct-2013

Hi Sister

Glad that you have appointed us to repair your windscreen.

It was tedious to repair during a raining day.

Nevertheless, the pleasure was mine and we appreciate that very much:)

Cheers
Vincent

 
3dwin
Neutral Newbie
1 reviews
1 points
105 forum posts Joined on 05-May-2009
Friendly and excellent services  Posted on 24-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I found a small chip and a 1cm crackon my car windshield when I reached home. I did a search online for mobile windshield repair and Dr Glass came up. Gave a call to Vincent and he was at my place carpark within 3 hours time. The repair job done was excellent as compare to the old repair done on my windshield by other shops. Vincent even help me filled and smooth out the lousy repair job that was done by the shop. I was also surprised when he told me that the repair done by him comes with a 5 yrs warranty.

All in all, I am very happy to have found Dr Glass I would sure recommend Vincent to my those drivers who need his services.

Keep up the good work Vincent!!
Management Response by DrGlass (S) Pte Ltd
25-Oct-2013

Hi Sir

It was my pleasure to be given the opportunity to fix your windscreen.

It is nice seeing a happy car owner.

Your appreciation has make my day well worthed.

Cheers
Vincent

 
cczw2008
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Oct-2013
Efficient & Excellent Repair!!!  Posted on 20-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was very surprised that Vincent could turn up less than an hour after I called him although it was after office hours.

The windscreen of my car recently suffered a long crack and Vincent personally came down to repair till the crack is barely visible! Super satisfied with the customer service, efficiency and especially the quality of the repair.

I definitely saved an substantial amount of money thanks to Vincent's help!
Thanks!
Management Response by DrGlass (S) Pte Ltd
21-Oct-2013

Hi Ccz,

In the first place, it's my pleasure to be chosen by you to repair your windscreen.

Our company aim; To provide my most excellent service, workmanship no matter to any work.

Lastly, I'm glad you like my work!

Cheers
Vincent

 
pang45
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Oct-2013
value for $$  Posted on 19-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Had Vincent to fix crack on my windscreen and clean the headlamps. Service is excellent and educational as he kept explaining the process to me patiently. Most importantly, my car looks great now! Thanks man.
Management Response by DrGlass (S) Pte Ltd
21-Oct-2013

Hi Mr Pang,

So glad you are happy with my work !

It's the satisfaction that comes from everyone of you that motivates me!

Cheers
Vincent

 
Keroppi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jan-2013
Headlamp Restoration  Posted on 17-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Just one word to describe my overall experience - wonderful!

Great workmanship! Kudos to Vincent for restoring the headlamp to brand new lookalike.

It is strongly recommended to engage his service.
Management Response by DrGlass (S) Pte Ltd
18-Oct-2013

Hi Boss.

Thank you and appreciate that very much.

What matters most is seeing a satisfied you!


Cheers
Vincent

 
Mystical90
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 16-Oct-2013
Restoration of windscreen successful !!  Posted on 16-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Astonishing service provided by vincent. Previously due to frequent runs to and fro malaysia, my windscreen sustain to several small cracks due to impacts of small rocks, I thought that i would have to change my whole windscreen, until I came across dr glass.
Vincent told me about the vacuum and pressure process as to how my windscreen would be repaired. I was doubtful about it, however I was also unwilling to part with the amount for changing of the windscreen, hence I gave it a try..
Vincent, being a nice chap, adhered to my packed schedule, came over to my convenient place at night to start his reparation work. Shortly he called me, announcing his completion, I went down and was astonished, my windscreen was restored back to how it looked when I first got the car.. I would like to express my heartfelt gratitude to vincent on his excellent service.
Cheers..
Management Response by DrGlass (S) Pte Ltd
16-Oct-2013

Hi Boss

It makes my day seeing a satisfied car owner like you !

Looking forward for drinking session with u but without your big fierce dog. Lol !

Cheers
Vincent

 
josssssssy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Oct-2013
Windscreen Crack Repair  Posted on 13-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
I had this long crack on my windscreen for a few days until i stumbled across Dr Glass (on sgcarmart) and decided to give it a try.

It was a good decision because the owner, Vincent, personally came down and take a look at my windscreen. After 30minutes, he made my windscreen look like it is absolutely brand new. I am very satisfied.

I would personally recommend Dr Glass to anyone out there because they are efficient, provides good customer service and affordable. I will be contacting Dr Glass soon to restore my headlamps.

Cheers Vincent!!




Joseph Chong
Management Response by DrGlass (S) Pte Ltd
13-Oct-2013

Dear Bro Joseph,

It was nice talking to you and gaining knowledge about car modifications. Apologize for not having time to restore your headlamps. Will fix an appointment for you real soon.

Cheers
Vincent

 
JenniferTBC
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Oct-2013
Good job !  Posted on 08-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Have to write this review for Vincent !
Called him at 9pm and mentioned that when I was driving back home along CTE , something hit my windscreen and caused a small crack . He immediately asked me for my details and said if I were to repair tomorrow it wouldn't be that nice . He reached my area at 9.45pm and it was after his working hours but he still went through the hassle to do it for me . Very hardworking young man , good entrepreneur spirit and of cause getting the crack done nicely !!!
Way to go Vincent ! 加油 !

Jennifer
Management Response by DrGlass (S) Pte Ltd
13-Oct-2013

Dear Ms Jennifer

Thanks for your kind feedback.

It's the appreciation that makes our day.

Cheers
Vincent

 
yohan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Oct-2013
7 years headlamps get restoration  Posted on 06-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Just got my restoration done for my headlamps. I'm very happy with the result. Looks almost like a new one now. I was initially told that restoration would be tough as the yellowish stain was pretty bad but nevertheless he said he would do his best. The final outcome was far more better than what i had expected.

Lastly, this had save me some money as compared if I were to change a new one.

Thanks lot Vincent! Great help there.

Highly Recommended!!
Management Response by DrGlass (S) Pte Ltd
06-Oct-2013

Hi Yohan Bro

Very thankful for giving me the opportunity to restore your car.

The pleasure was mine.

Cheers
Vincent

 
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Merchant Logo DrGlass (S) Pte Ltd
5 stars - based on 107 reviews

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