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   Consumer Reviews of DrGlass (S) Pte Ltd
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OVERALL RATING
 
97 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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97 Reviews

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Maclife
Neutral Newbie
3 reviews
13 points
0 forum posts Joined on 27-Apr-2006
Hardwater Stains on windows  Posted on 04-Aug-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hard water stains were baked into all my car windows for more than a year - i guessed (9 segments) when I bought over a used car recently. Tried all products and DIYs to remove them but to no avail and needed an urgent solution as it blurs visual when it rains or in the night.

Finally visited mycarforum to find someone who can really do the job. Had Dr Glass - Vincent took a look at it, demo the solution, and have driven him into a laborious (4 hrs) job on my car.... and WALA ! He has resolved it

Decided next to do my headlamps as well, and that took him about another 2 hours...

Dedication and commitment comes out from within a passionate heart for the job. He patiently and pain-stakingly removed the hard water stains and restored my headlamps. Was surprised that there is also a year's warranty on the headlights restoration works as well.

Well done Vincent and Dr Glass !
Management Response by DrGlass (S) Pte Ltd
06-Aug-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Voltage
2nd Gear
8 reviews
102 points
12 forum posts Joined on 30-May-2009
Good customer service and workmanship  Posted on 03-Aug-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had 2 chips done by Dr Glass. Good workmanship. When he came to get the 2nd chip done, he also inspected the first chip repair and did further repair on it without cost. Good service and value for money!!!

Not sure if you can still remember me. Haha Im located in eunos. thanks!
Management Response by DrGlass (S) Pte Ltd
06-Aug-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
mijococ
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Mar-2014
An affordable alternative  Posted on 17-Jul-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
If you are looking for an affordable alternative to replace your "foggy" headlamps, check with Vincent before jumping the gun. Good onsite service and definitely a worthwhile option then to replace your old headlamp.
Thanks Vincent for providing such alternatives.
Management Response by DrGlass (S) Pte Ltd
20-Jul-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Lenfuma03
Clutched
2 reviews
39 points
37 forum posts Joined on 28-Jul-2011
Reviving my old headlights  Posted on 11-Jul-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
Hi Vincent,

Sincerely appreciate the help in restoring my yellowish SLK headlights to a brand new crystal shine. Your professionalism and dedication to your craft is the benchmark which all services in the automobile industry should be measured against.

Without a doubt, I will recommend Dr Glass to anyone who's looking for quality and affordable workmanship.

Cheers for giving life back to an otherwise dull ride... Time to light up the tarmac and draw some attention in orchard road!
Management Response by DrGlass (S) Pte Ltd
14-Jul-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Wacko
1st Gear
4 reviews
66 points
46 forum posts Joined on 24-Nov-2004
Windscreen repair  Posted on 09-Jul-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
The doorstep service provided (in my case by Vincent) is simply an outstanding plus point from a consumer point of view. It was very easy to schedule an appointment, Vincent was on time, and very pleasant to work with. Highly recommended!
Management Response by DrGlass (S) Pte Ltd
14-Jul-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
acerider
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-Jun-2014
Superb Headlight Restoration Service  Posted on 14-Jun-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dr Glass was recommended to be through a friend.

Vincent was quick to attend to my call.
He was really professional in his work and quality of the work done is superb.
After restoration, the headlight looks as good as new.
It was a pleasure having the headlights restored by you.

Would highly recommended you to all that require this service.
All the best!

Rgds, Dillon
Management Response by DrGlass (S) Pte Ltd
30-Jun-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
swiftboy
Neutral Newbie
3 reviews
6 points
0 forum posts Joined on 06-Jun-2014
Swift and efficient  Posted on 06-Jun-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a small crack on my recently purchased ride...... Vincent attended to it in a efficient and professional manner..... Am satisfied with the repair and would not hesitate to recommend him as he is trained under Glass Mechanix :)
Management Response by DrGlass (S) Pte Ltd
16-Jun-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Willy55
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Aug-2013
Windscreen Crack  Posted on 01-Jun-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Found DrGlass website on Sgcarmart. Contact Vincent and he was quick to fix an appointment. His service and workmanship was excellent as he patiently took time to explain how he repaired the crack. My windscreen was as good as new now. Thanks Vincent for his "magic". Highly recommended.
Management Response by DrGlass (S) Pte Ltd
03-Jun-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
mhwong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-Apr-2014
Superb  Posted on 23-Apr-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was looking for a quicker and cheaper alternative to sending my car to the dealer for a windscreen crack. Found Vincent online, and he was at my door within the hour. Very friendly and professional service. The whole process took about 30 minutes, and was definitely cheaper than what the dealer would have asked for. Also comes with warranty. Definitely recommended.
Management Response by DrGlass (S) Pte Ltd
28-Apr-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Jjjjj
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Apr-2014
Crack on windscreen  Posted on 12-Apr-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had sourced Vincent's contact from sgcarmart after discovering a crack on my windscreen.

Great expertise and passionate about what he do, patient with explanation on the details of the entire process. Satisfied with his work and will definitely engage his services again!
Management Response by DrGlass (S) Pte Ltd
16-Apr-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Keisuke880
Neutral Newbie
4 reviews
24 points
1 forum posts Joined on 21-Nov-2010
Excellent Service and Workmanship  Posted on 21-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After my windscreen was cracked yesterday, I immediately started searching for people to fix it. I happened to chance upon Dr Glass and Whatsapped Vincent a picture of my car.

He came down the same day and did both my windscreen chip repair as well as headlamp restoration. Both the headlight and windscreen were repaired to an excellent standard

I would especially like to commend him on his painstaking effort in restoring the headlights. He spent more than 2 hours just to sand down the damaged coating BY HAND, in order to ensure that the surface was perfectly smooth and even, before starting the polishing and UV coating.

Vincent's work is done to a high standard, and I would highly recommend him if you have any issues with your windscreen or headlights.

Thanks Vincent for fixing up my cars to a high standard, keep up the excellent work!

Ben
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
2bee0rn0t2bee
Neutral Newbie
1 reviews
12 points
30 forum posts Joined on 03-Nov-2012
5 star service!  Posted on 17-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dr. Glass is really the expert in windshield repairs. Besides being knowledgeable, he is also friendly and would explain step by step procedures for his repair work. End result is fantastic, no need to replace windshield and solar film for the crack. Dr. Glass is also very honest and frank. As I was keen to restore my headlamps, his advice is to skip it as he feel the effect won't "wow" me as existing condition is not serious. To sum it up, Dr. Glass really takes pride in his work. Thumbs up!
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Rezz_shaz
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 20-Oct-2008
windscreen crack problem solved.  Posted on 14-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Fast response, quick procedure and friendly guy.
More than meet expectation with reasonable price.
Management Response by DrGlass (S) Pte Ltd
25-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Ichthus
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 26-Jul-2011
Fast Friendly Finishing  Posted on 25-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a good experience with the vendor

Fast in replying and arranging for appointment

Friendly bro as he go around fixing the windscreen

Finishing was good and value for money

I don't think I know of many shops that is mobile in this sense and to both the vendor and customer's convenience.

Highly recommended
Management Response by DrGlass (S) Pte Ltd
03-Mar-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
Zensushi
Clutched
1 reviews
35 points
55 forum posts Joined on 13-Aug-2013
Quick response & excellent service  Posted on 23-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Noticed a crack on the windscreen at the passenger side of my ride. Contacted (Dr!) Vincent over the weekend & received a response within hours.

The appointment for the mobile repair service was made for today. The passion for his chosen trade & excellent workmanship put me at ease at having an expert working on rectifying the problem.

Price was reasonable & the service excellent. Overall, a very reassuring experience. Highly recommended first-stop (call/SMS/WhatsApp) for concerns over cracks on windscreens.

Attached is the photo of the crack in the windscreen before the repair work.
Management Response by DrGlass (S) Pte Ltd
24-Feb-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Take care

Cheers
Vincent

 
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Merchant Logo DrGlass (S) Pte Ltd
5 stars - based on 97 reviews

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