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   Consumer Reviews of Tay Automobiles (Rental & Leasing)
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5.0
 
134 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Jenny, Rented Volkswagen Beetle.
Smooth rental experience with Tay Automobiles  Posted on 06-Apr-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a smooth rental experience with Tay Automobiles. The customer service was efficient and I get my car confirmed immediately! Totally looking forward to rent a car here again! - Jenny, Rented Volkswagen Beetle
 

review user
Rizwan, Rented Volkswagen Beetle.
We love the car so much!  Posted on 23-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wanted to rent a Mini Cooper but there wasn’t any available so Bensley recommended a cute sage colored beetle which to our surprise was much more cuter in person! We love the car so much! Bensley was very accommodating and it was a fuss free transaction. The entire process was very seamless and the car’s interior was clean when collected! We will be back for the MC for sure! - Rizwan, Rented Volkswagen Beetle
 

YC11
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Mar-2012
Fast and efficient  Posted on 09-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good and honest rental service! Will definitely recommend and rent again!
 

review user
Hairi, Rented Mitsubishi Colt.
Awesome rental experience  Posted on 01-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
An awesome experience renting with them. Been quite some time i rented a car, they are very patience, flexible & very easy to talk to!! The car i rented was superb too (Colt Ver R). Will rent from them again!! - Hairi, Rented Mitsubishi Colt
 

review user
Bryan, Rented Honda Civic.
Fuss free pleasant rental experience  Posted on 25-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
had a pleasant and fuss free rental experience with the company, car was clean and in good condition, would rent again soon - Bryan, Rented Honda Civic
 

review user
Siti, Rented Honda Fit.
Keep up the great service!  Posted on 25-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rental process went smoothly. Bensley even went the extra mile to remind me of the basic driving skills and all the extra precautions to take for P-Plate drivers. Thank u Bensley & team. Keep up the great service! 👍 - Siti, Rented Honda Fit
 

review user
Rozzaihan, Owner of Mitsubishi Lancer.
Friendly and Very Responsive  Posted on 21-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks YJ and Bensley for being friendly and very responsive. Fast and easy transaction. Definitely will recommend others to rent from u guys and sure I will come again next time. Thanks again! Wish you guys success 😊 Rating ⭐⭐⭐⭐⭐ - Rozzaihan, Owner of Mitsubishi Lancer
 

review user
Rahim, Rented BMW 523i.
Afford price and good service  Posted on 09-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service! affordable pricing as well. will recommend and definitely my go-to for car rental. - Rahim, Rented BMW 523i
 

review user
Mark, Rented Honda Fit.
Professional Service  Posted on 07-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented car from Tay Automobile for 2 weeks. The staff from Automobiles are quick in response and they provide clear instructions for the car rental and hassle free. You can consider their service professional and they go extra mile to prepare cash card rental to the consumers and advise on the points to take note when signing the agreement. Car is well maintain too. Overall, they are one of the best car rental company in town! - Mark, Rented Honda Fit
 

review user
Adnan, Rented Toyota Camry.
Excellent condition car! Recommended company  Posted on 01-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Car rental process was very smooth, my compliments to Bensley and his team for making the process painless! Car was in excellent condition and no problems encountered during the rental. The team was nice enough to send driving tips and helpful advice and I do appreciate the touch. 💯 recommended! 👍🏻👍🏻 - Adnan, Rented Toyota Camry
 

review user
Ameer, Owner of BMW 523i.
Quick and prompt response  Posted on 12-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The incredible service from Tay Automobiles is really outstanding. Would really recommend to anyone out there who is looking to rent cars for short period of time. - Ameer, Owner of BMW 523i
 

Jj910
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 08-Oct-2021
Whole experience was nothing but great  Posted on 07-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Originally tried to rent from a competitor in the same building but was told last minute that they wouldn't rent to me. Bensley and YJ were kind and helpful throughout my experience and helped me secure a very last minute booking for a car to save my weekend plans. Service was excellent and the car was in reasonable condition. Deposit might have been the highest I've had to pay so far but it was swiftly returned after no issues were found. Would definitely recommend.
 

Nat123
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Oct-2021
Fuss free rental  Posted on 06-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a car for 1 month plus and the whole process from collecting to dropping off the car was a breeze. As a female driver, I was skeptical to rent a car as my sister has a bad experience with other companies.

I texted Bensley at night to enquire for an available car but was told that my preferred choice is not available for the first 2 weeks. He suggested to take a substitute car first and exchange it to my preferred car in 2 weeks time. Upon collection, YJ brought me to the car and showed all the scratches and dents to take note off and take pic of it.I appreciate the transparency and felt assured.

During my rental, I would text Bensley on any enquiries or issues that I have with the car and he would assist at anytime.

When it was time to return the car, I just had to drop off the car key to YJ. When i realise that i left my passion card in the IU unit, YJ was kind enough to retrieve it back and send it at my brother's shop.

Overall i would highly recommend this rental. The condition of the car is good but the outstanding part of this rental is the transparency and service from the staff.
 

review user
Yun Lin, Owner of Toyota Yaris.
Will rent again!  Posted on 29-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Superb customer service - responds promptly, fuss free and very helpful in suggesting suitable cars and alternatives. I rented the Toyota Yaris, the car was also well maintained and has a tablet for music too. Will rent from them again! - Yun Lin, Owner of Toyota Yaris
 

review user
Chia Chun, Rented Honda Stream.
Friendly and helpful professional car rental  Posted on 24-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly and helpful professional car rental, Mr YJ did serve well, nice guy and nice services , thumbs up👍 recommend to all! - Chia Chun, Rented Honda Stream
 
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Merchant Logo Tay Automobiles (Rental & Leasing)
5 stars - based on 134 reviews

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