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   Consumer Reviews of Tay Automobiles (Rental & Leasing)
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OVERALL RATING
 
59 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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59 Reviews

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review user
Julian, Rented Honda Stream, verified customer
Kind and helpful  Posted on 30-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Originally tried to rent from a competitor in the same building but was told last minute that they wouldn't rent to me. Bensley and YJ were kind and helpful throughout my experience and helped me secure a very last minute booking for a car to save my weekend plans. Service was excellent and the car was in reasonable condition. Deposit might have been the highest I've had to pay so far but it was swiftly returned after no issues were found. Would definitely recommend. - Julian, Rented Honda Stream SGT4--T
 
review user
Julian, Rented Honda Stream, verified customer
Kind and helpful  Posted on 30-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Originally tried to rent from a competitor in the same building but was told last minute that they wouldn't rent to me. Bensley and YJ were kind and helpful throughout my experience and helped me secure a very last minute booking for a car to save my weekend plans. Service was excellent and the car was in reasonable condition. Deposit might have been the highest I've had to pay so far but it was swiftly returned after no issues were found. Would definitely recommend. - Julian, Rented Honda Stream SGT4--T
 
review user
Shahazad, Rented Toyota Vios, verified customer
Excellent service  Posted on 23-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I contacted Bensley and booked a toyota vios through him and it was very smooth from day 1. I rent a car for Hari Raya and the whole booking process was done through watsapp and payment was through paynow. The price was very reasonable and affordable, in fact the best in the market. I recommended my brother as he was also looking to rent a car for hari raya. Bensley and YJ communicated well with me throughout the rental of the car. Highly recommended and excellent service. - Shahazad, Rented Toyota Vios SMA35--G
 
review user
Jian Hao, Rented Toyota Vios, verified customer
Well maintained cars  Posted on 22-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I rented from Tay Automobiles during the CNY period. Spoke to Bensley and Eddie on different occasions - both are super friendly and highly responsive. The car I initially booked was not available and they were quick to offer me other alternatives. I was satisfied with the service, so I extended an additional few days after CNY. The car I rented was well maintained, had firm brakes and acceptably clean. - Jian Hao, Rented Toyota Vios SMA35--G
 
review user
Yew Huei, Rented Suzuki Swift, verified customer
Cheapest in town  Posted on 12-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Smooth transaction. car is good. Easy to communicate with and the cheapest in town. - Yew Huei, Rented Suzuki Swift SJE12--K
 
review user
Rachel, Rented Honda Fit, verified customer
Exceptional service  Posted on 12-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The whole rental process was smooth and fast. The car was in good condition when handed over to me. Most importantly, the service was exceptional. Both Bensley & YJ were very genuine and accommodating, felt like I was in good hands! - Rachel, Rented Honda Fit SJF87--H
 
review user
JunHong, Rented Mitsubishi Lancer, verified customer
Highly recommended rental company  Posted on 12-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a car for a day to run my errands. Bensley was very friendly although I messaged him during a weekend as it was a last minute arrangement. The entire process was very smooth. Lim assisted with the issuing and checking of the car. Highly recommend this place if you are looking for a rental! - JunHong, Rented Mitsubishi Lancer SJB96--P
 
review user
Ryan, Rented Nissan Slyphy, verified customer
Quick and hassle free  Posted on 18-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
First time renting a car and had a great experience. Pickup and returning the car was quick and hassle free, the car was in good condition. Thanks to Yj who replied me quickly and assisted me throughout the rental. Will rent from Tay Automobiles again - Ryan, Rented Nissan Slyphy SGL57--J
 
review user
Andy, Rented Toyota Yaris, verified customer
Good communication  Posted on 11-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good communication with the company, easy process. Location is pretty central and best of all, service is uppp. The company help you settle issue on the ground. Recommend for those P plate driver for this rental company Pricing is reasonable - Andy, Rented Toyota Yaris SGS31--U
 
review user
Rahidir, Rented BMW 523i, verified customer
Pleasant rental experience  Posted on 03-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good customer service with fast replies. Able to accommodate last minute requests. Car was in okay condition. Otherwise overall had a pleasant transaction - Rahidir, Rented BMW 523i SKT23--S
 
review user
Andrew, Rented MINI One, verified customer
Easy process!  Posted on 03-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thanks a lot! The process for pick up and drop off was easy and simple, and fast response too. The car was clean on pick up, and a joy to drive. - Andrew, Rented MINI One SMW85--C
 
review user
Kevin, Rented Honda Fit, verified customer
Very polite owner :)  Posted on 03-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great selection of cars! They clean it after every users return the cars. The owner super nice and friendly. Highly recommended! - Kevin, Rented Honda Fit SJF87--H
 
review user
Ihsan, Rented Nissan Latio, verified customer
Prompt reply & good service  Posted on 28-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
prompt replies. friendly and good service of vehicles. will definitely rent again - Ihsan, Rented Nissan Latio SGQ66--Y
 
review user
Jayenthi, Rented Toyota Vios, verified customer
Great service!  Posted on 23-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great service! Immediate replies to our enquiries and all went well during the rental period. Nice and clean car...comfortable ride. Thank you! For a reasonable fee,car was 'delivered' to our place...convenient. - Jayenthi, Rented Toyota Vios SMA35--G
 
review user
Jessie, Rented Toyota Vios, verified customer
Easy and fast transaction  Posted on 23-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very friendly customer services and approachable. Easy and fast transaction. Car is well-maintained. Happy with my experience - Jessie, Rented Toyota Vios SKG6--M
 
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Merchant Logo Tay Automobiles (Rental & Leasing)
5 stars - based on 59 reviews

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