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   Consumer Reviews of Vin's Automotive Group (Workshop)
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4.9
 
130 Consumer Reviews
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Technical Expertise
4.8 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9
review user
Raf Vandersmissen, Owner of.
Helpful, efficient with clear and fast replies  Posted on 12-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Happy about the service at Vin's automotive group car workshop. Especially Elaine was very helpful, efficient with clear and fast replies! - Raf Vandersmissen, Owner of Mercedes-Benz GLC Class GLC250
 
JasonGenLiPeh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Dec-2017
Excellent Service provided at Vin Motor  Posted on 04-Jul-2024
Went to Vin motor to repair my car after I got into an accident. Eric was assigned to handle my case and he came across as very sincere and helpful to assist me with my accident claims. Eric also ensured that the repairs was done quickly and I had a smooth process of handing over and taking over my car after repairs. Exceeded my expectations. I strongly recommend to go to vin motor
 
review user
Zaidi, Owner of Toyota Wish.
Very helpful and knowledgeable  Posted on 11-Jun-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Thqnk you Vin's motor. Really appreciate the smooth and speedy process by SA Mr Eric. He is very helpful and knowledgeable. I would definitely recommend this workshop to my friends. - Zaidi, Owner of Toyota Wish
 
review user
Tan Wee Gene, Owner of Toyota Rav4.
Elaine has been very helpful  Posted on 30-May-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Elaine have been very helpful to guide me in the claims process after being in a complex accident and gave confident advice on best next steps while trying their best to benefit customer’s interest. Highly recommended! - Tan Wee Gene, Owner of Toyota Rav4
 
review user
Binah, Owner of BMW 216I.
Epitome of outstanding service  Posted on 12-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Elaine, the epitome of outstanding service was patient in answering my many questions when my car was hit while parked at the roadside. She was reassuring and knowledgeable even with the more technical aspect of the car repair. The repair was completed in good time and I was well pleas. Its location is central and parking is easy. It gets my thumbs up. - Binah, Owner of BMW 216I
 
review user
Kenneth, Owner of Mazda 5.
Elaine is excellent and has great engagement skills  Posted on 08-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine is excellent and has great engagement skills. Highly recommended if you ever encounter her, will be in good hands. - Kenneth, Owner of Mazda 5
 
review user
ZZ, Owner of Mitsubishi Outlander.
Great experience getting my car repaired at Vin's  Posted on 06-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was assisted by Elaine, who was incredibly helpful, sincere and responsive. Thanks to her, I had a great experience getting my car repaired at Vin's. - ZZ, Owner of Mitsubishi Outlander
 
review user
Mervyn Lim, Owner of Toyota Harrier.
Very friendly and hassle free  Posted on 22-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly and hassle free when it comes to processing accident reports and stuffs. First time (hope last time) get into accident and they gave very good customer service to assure me they will take care of everything. - Mervyn Lim, Owner of Toyota Harrier
 
review user
Delwyn Tan, Owner of Mitsubishi Attrage.
Great experience  Posted on 22-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was initially serviced by someone else for my accident claim. After some issues, Edwin took over my case and was very friendly and eager to help resolve my problems. Great experience for a big workshop like this. - Delwyn Tan, Owner of Mitsubishi Attrage
 
review user
Samuel, Owner of.
Eric was super helpful and patient  Posted on 18-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to this place after getting into accident first time in my life. Eric was super helpful and patient in guiding me through the claim process. Very good and aftercare service is on point. Highly recommended. - Samuel, Owner of Mercedes-Benz GLA180 SNG711D
 
review user
Akhbar Angullia, Owner of Mercedes Benz C180K.
Served customer like myself very well  Posted on 16-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Eric had served customer like myself very well and anticipated the needs of customers. - Akhbar Angullia, Owner of Mercedes Benz C180K
 
davidsonchua
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Dec-2020
Fantastic experience at Vin's Automotive  Posted on 24-Jan-2024
Had a fantastic experience at Vin's Automotive. Especially thankful for Raymond and team's help and assistance on my case. Met with a hit and run case late last year. Despite being pessimistic about the case myself, Raymond was suggesting about the ways to go about with this and advising on the proper channel to go about making the best of my situation. Was fortunate enough that we ended up making this claim go through and am really happy with the end result of the repairs done to my car. Not only was it done within a couple of days, but I receive my car in shining and polished condition. My car now looks brand new ! Thank you to Raymond and his team!
 
Jtb
Jtb
6th Gear
2 reviews
2,790 points
859 forum posts Joined on 08-Jun-2009
Mr Raymond Teo  Posted on 17-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was being served by him on Tuesday 16 Jan 2024 9am, for the repair of a dented door and fresh coat of paint sprayed. It was an excellent conversation with him with assurance of his knowledge of expertise that will definitely bring up Vin's Motor to the next level. Keep it Up, Mr. Raymond Teo. Excellent job done, thank you!!!
 
review user
Andy P., Owner of Honda Shuttle.
Excellent service provided by the team  Posted on 23-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Consistently excellent service provided by the team (especially Elaine). Helps make our car ownership journey worry-free. Always dependable. And prices are reasonable. Highly recommended. - Andy P., Owner of Honda Shuttle
 
review user
David, Owner of Toyota Harrier.
Elaine was very helpful & attentive  Posted on 23-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car met with a traffic accident . After much deliberation, I went to Vins Motor because it was my insurance panel workshop. I was attended by claim executive Ms Elaine . Elaine was very helpful and attentive while we made the traffic accident report. she also advised me to report to the relevant authorities. My car was repaired within a week. Elaine kept us posted and answered our queries via WhatsApp promptly. I was fortunate to have met Elaine who help us settle our insurance claim smoothly. - David, Owner of Toyota Harrier
 
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Merchant Logo Vin's Automotive Group (Workshop)
5 stars - based on 130 reviews

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