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   Consumer Reviews of Vin's Motor Pte Ltd
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4.9
 
63 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

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review user
Francis Lum, Owner of Mercedes Benz E200, verified customer
Dedicated and professional customer service adviser  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have a very good experience with Vin's Motor after my mum got into an accident and her car was bought over to Vin's Motor to have her repairs done there. The workmanship is good but more important we are blessed with a very dedicated and professional customer service adviser, Elaine. As our accident happens in a merging lane so the claims are complicated and more procedures needed. Elaine helps us to smooth over all these hurdles easily across and we managed to get a good settlement. Kudos to the team in Vin's Motor and especially a shoutout to Elaine for her fantastic help here. Highly recommended. - Francis Lum, Owner of Mercedes Benz E200 SKE26--Z
 

review user
John Low, Owner Porsche Macan of, verified customer
Reliable repairer  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an accident and Vin's was one of the approved repair company. I would like to share that the overall experience has been exceptional. Miss Elaine did a great job to make sure it's hassle and worry free with the paperwork etc. On hindsight I am glad I chose Vin's and hope this review would take the guesswork out of fellow drivers in times of need of a reliable repairer. Thanks - John Low, Owner Porsche Macan of SLT58--Z
 

review user
Joel Go, Owner of MercedesBenz C180K, verified customer
Highly recommend this workshop!  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was involved in an accident and was directed to Vin's Motor Pte Ltd through the insurance provider. Once there, was met by Elaine and Raymond, who were perfect in their handling of the situation and repairs. They were very communicative and professional throughout the duration and resolved the entire process with no fuss or trouble. Am impressed with the two of them and Vin's, and highly recommend Vin's for your car problems! - Joel Go, Owner of Mercedes-Benz C180K SLE14--B
 

review user
Mohd Nurzid Bin Mohd Shariff, Owner of Volkswagen Sharan, verified customer
Experience and friendly staffs  Posted on 16-Dec-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was involved in an accident this year and my car was initially sent to a workshop which quoted to be total loss. Somehow was surprised that my insurer actually found an alternative workshop "Vin's Motor" and mentioned that they could repair the damages using parts from a scrapped vehicle within the allocated budget. Upon agreeing, I went down to the workshop and was given a walk through, Raymond whom was the liaison person for my repair works showed me the scrapped car which was still in good condition and explained to me the whole process including parts that will be used from the scrapped car and also things that will need to use a new part. So after signing the necessary documents, works started the very next day and at last after almost 3 weeks of waiting anxiously, I collected my car with flawless workmanship. Everything seems as though nothing happened and also they took extra effort to replace a wear and tear item without any questions asked. They even provided warranty for parts and workmanship. With that I would highly recommended Vin's Motor for your accident claims as they are affiliated with quite a number of insurers. Staffs are also experience and friendly as they attended to me when I drop by to see the progress. - Mohd Nurzid Bin Mohd Shariff, Owner of Volkswagen Sharan SLQ99--Z
 

review user
Joyce, Owner of Toyota Altis, verified customer
Job well done!  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a good experience at Vinโ€™s motor car repair shop. My car was hit and I had to go to a workshop that is under my insuranceโ€™s list. I picked Vinโ€™s at random and the staff were helpful. Elaine helped me file my claim and all was done very efficiently. She help me arrange for a car to drive while my car was being repaired. The car they provided was very good, smooth to drive and new. Elaine helped me with changing my season parking online as well and answered all my questions. She also never failed to give me a pass so I donโ€™t have to pay for parking at the workshop. My car came back looking like new! It looked even before than before the accident and it was very clean. Thank you for your wonderful service. - Joyce, Owner of Toyota Altis SKP24--A
 

review user
Benjamin D Hadfield, Owner of Kia Cerato Ex Forte, verified customer
A very positive experience  Posted on 08-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The team at Vin's were very professional and turned a bad experience of having to repair my car into a very positive experience. Not only were they able to process the the vehicle and the claim efficiently but they were also able to sort me out with an alternative car and I was on my way after less than an hour. Upon return for collection of my car I found the car repairs to be immaculate and it was all completed within a short period of time! - Benjamin D Hadfield, Owner of Kia Cerato Ex Forte SJT36--X
 

review user
Mrs C Wong, Owner of Nissan Note, verified customer
Good customer service from Elaine  Posted on 19-Nov-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Vin's did a good job, after an accident where the back of cat was badly damaged. When completed the car looked brand new! Good customer service from Elaine who answered our questions and handled all the insurance papetwork. - Mrs C Wong, Owner of Nissan Note SMC29--D
 

wulz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Dec-2018
Pleasant ;faster & Great Service  Posted on 09-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am unlucky to got a accident of my car, but I am luck to get car repair service transfer to Vin's motor pte ltd, and got very pleasant & Good services by Elaine Lee & Her team , to make my car service is fast & Good . Highly Recommend!
 

review user
WU LANZHUO, Owner of Mazda 6, verified customer
Kindly & helpful staff  Posted on 09-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Vin's Motor Service Manager:Ms Elaine is very kindly & helpful. and the team Services are also very good & valuable! - WU LANZHUO, Owner of Mazda 6 SKW32--E
 

review user
Cheyenne, Owner of Nissan Note, verified customer
Understood my issues and saw to it promptly  Posted on 24-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine provided excellent advice and addressed my enquiries like a pro ๐Ÿ‘๐Ÿผ Overall, the crew understood my issues and saw to it promptly, got back my car looking just like I got it from the showroom, highly recommended! - Cheyenne, Owner of Nissan Note SLM51--U
 

review user
Desmond, Owner of Toyota Noah Hybrid, verified customer
Good service at Vin's Auto ๐Ÿ‘๐Ÿ˜๐Ÿ‘๐Ÿ˜  Posted on 08-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good Service At Vin's Auto And Have a Good Experience With Elaine The Customer Service At Vin's Auto I Went For My Monthly Car Servicing And They Work About An Hour Or 45 Minutes After Collecting My Car Everything Goes Very Fast. .๐Ÿ‘๐Ÿ˜๐Ÿ‘๐Ÿ˜ - Desmond, Owner of Toyota Noah Hybrid SNC65--M
 

review user
Yeo Kian Min, Owner of Honda HRV, verified customer
Great service  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service in the company's handling of my road traffic accident case. Special thanks to Elaine! - Yeo Kian Min, Owner of Honda HRV SLN53--H
 

review user
Liew Guo Fu, Owner of Toyota Prius Hybrid, verified customer
Pleasant experience  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a pleasant experience at Vin's Automotive Group. I got into a car accident with the third party hit into my rear. Elaine was very helpful and patient. She helped me throughout and explain to me the procedures before putting my car with her. It only took them less than 4 days for the repair to be completed. - Liew Guo Fu, Owner of Toyota Prius Hybrid SNC34--U
 

Yukang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-May-2022
Ridiculously good. Superb service  Posted on 02-Jun-2022
Had my best personal experience with Raymond. He was extremely patient and professional and updated me with information regarding my vehicle. Met with an accident and was lost on all ends on what to do. Luckily Raymond assured me and gave me a unforgettable experience. Highly recommend raymond and the amazing team behind the company. Not to mention they were fast and on the ball. 10/10 recommend
 

review user
Dominic, Owner of Nissan XTrail, verified customer
Great experience  Posted on 25-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my car in for insurance claimed. Had a great experience and was informed every step of the way. Thanks, Elaine! - Dominic, Owner of Nissan X-Trail SFA98--Z
 
Merchant Logo Vin's Motor Pte Ltd
5 stars - based on 63 reviews

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