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   Consumer Reviews of Vin's Motor Pte Ltd
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OVERALL RATING
 
31 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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31 Reviews

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A very positive experience  Posted on 08-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The team at Vin's were very professional and turned a bad experience of having to repair my car into a very positive experience. Not only were they able to process the the vehicle and the claim efficiently but they were also able to sort me out with an alternative car and I was on my way after less than an hour. Upon return for collection of my car I found the car repairs to be immaculate and it was all completed within a short period of time! - Benjamin D Hadfield, Owner of Kia Cerato Ex Forte SJT36--X
 
MdFarEast
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Nov-2020
Excellent Service by Vin's Motor Team!!  Posted on 25-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Thank you Christina, Raymond & All the workshop mechanic for the great customer experience. Very seamless, customer oriented, honest, knowledgeable & Efficient. Overall experience was excellent!! (replacement car always in good condition!!) - Very consistent & Beyond my expectations :)

Went to this shop for accident damage repair. Upon collection, found my car polished perfectly. Didn't expect they would go for an extra mile. Kudos!!!
 
review user
Mobile Reviewer
Outstanding professional service.  Posted on 05-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Outstanding professional service. Quick, efficient reliable and would certainly recommend. Thank you Vin's Motor Pte Ltd especially to Raymond and his excellent team. - Luke Ang, Owner of Audi Q5 SKC65--A
 
review user
Mobile Reviewer
Fantastic service and repair work, fair pricing, great attention to detail.  Posted on 27-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fantastic service and repair work, fair pricing, great attention to detail. Look for Raymond who was very responsive and extremely helpful. Very highly recommended. - Gerard, Owner of Ford Focus SFJ65--K
 
review user
Mobile Reviewer
I am glad that I decided to come to Vin's after my car accident.  Posted on 21-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I am glad that I decided to come to Vin's after my car accident. Raymond, one of their service consultant, took time to explain to me the insurance claim process, the repair works that need to be done and basically set my mind at ease by reassuring that my car will be in good hands. I appreciate that very much as after an accident, the last thing you want to do is to be in a helpless position not knowing what to do next with regards to the repair of the car. Thomas Sim, Owner of Volvo XC60 SJQ31--K
 
review user
Mobile Reviewer
Efficient and reliable  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Person in charge Raymond was friendly, helpful and resourceful. I approached 3 workshops to make a clear cut motor accident claim. However, the process they gave was either time consuming or with certain uncertainties. When I approached Raymond for the first time , with all relevant details, he was able to suggest what Vin's can provide. Car sent in next day and was repaired I the stipulated time. The whole process was seamless , efficient and after repair support was good with follow up texts. Good to find them for repair works. - Liew chia chek, Owner of Toyota Estima SJJ68--U
 
review user
Mobile Reviewer
Outstanding service!  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"They totally debunk all the nasty stories that you hear about car repair shops who take advantage of ignorant customers. I had called Vin's Motor to ascertain their experience and knowledge, and Raymond is a gem. He gave me a very clear explanation of their experience with Audi cars and what ""clinched the deal"" was when he mentioned there is a 1 year warranty for the repair. He also took pictures of my car dents and kinks, and proactively informed me that they will fix them as well. WOW! When I went to pick up my car, unfortunately he was on leave, but he promptly followed-up with me on my satisfaction on the repairs upon his return. Simply outstanding service! My car is as good as new and I am already recommending them to my friends and will start going to them for any future requirements. - Jos, Owner of Audi A3 SKU45--P
 
review user
Mobile Reviewer
A trustworthy workshop  Posted on 07-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Has engaged their service previously when I encountered an accident. From the experience I had with them, I know I can trust this workshop with my future servicing or any car issue and I have been with them since them till now with no regret. - Roger, Owner of Toyota Lexus RX270 SJV39--Z
 
review user
Mobile Reviewer
Good & fast servicing  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good and fast servicing, and car wash - Ong Leng Heng, Owner of Honda Fit SFS40--C
 
review user
Mobile Reviewer
Excellent in troubles shooting of faults  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent in troubles shooting of faults. Workers very attentive in work and very professional. Good service and clean environment. - Seah Robert, Owner of Toyota Corolla SGF70--J
 
review user
Mobile Reviewer
Well done!  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The workshop done their job according to our complaints very well. - Goh soon whatt Dennis, Owner of Honda Freed SMH52--E
 
review user
Mobile Reviewer
Happy customer  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
So far so good. No issues with them - Adrian Mah, Owner of Honda Fit SBG32--S
 
review user
Mobile Reviewer
A reliable workshop  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A reliable workshop where you can tell them the problem an leave your car with them, you know your car is in good hand - Jimmy Chua, Owner of Honda Freed SJF30--T
 
review user
Mobile Reviewer
Professional workshop  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Professional, helpful and friendly - Jeffrey Tan, Owner of Toyota C-HR SKZ66--D
 
review user
Mobile Reviewer
Helpful and professional team  Posted on 24-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Met an accident, and called up Vin's Motor. Raymond is very helpful and professional, guided me along on what I should do. From there, he assisted me with all the repair work and claim procedure. He keeps me updated and informed about the process. Thanks Raymond and your team for making it such a hassle free one. - Tony, Owner of Volkswagen Golf SKG67--X
 
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Merchant Logo Vin's Motor Pte Ltd
5 stars - based on 31 reviews

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