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   Consumer Reviews of Vin's Automotive Group (Workshop)
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4.9
 
130 Consumer Reviews
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Technical Expertise
4.8 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9
review user
Juli, Owner of Honda Fit.
Excellent service.  Posted on 11-Sep-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Excellent service. Raymond was very kind to answer all the questions that I had and very prompt to reply even when I contacted him outside of office hours. Repairs were pretty quick and my car looks great now - Juli, Owner of Honda Fit
 
review user
Lau Jing Yang, Owner of.
Highly recommended  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to the workshop to claim insurance and Elaine attended to me. She was friendly and approachable, and the overall process was very smooth. Managed to even switch to the replacement car all within an hour. Highly recommend. - Lau Jing Yang, Owner of Mercedes-Benz GLC250
 
review user
Joyce, Owner of Toyota Altis.
Job well done!  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a good experience at Vin’s motor car repair shop. My car was hit and I had to go to a workshop that is under my insurance’s list. I picked Vin’s at random and the staff were helpful. Elaine helped me file my claim and all was done very efficiently. She help me arrange for a car to drive while my car was being repaired. The car they provided was very good, smooth to drive and new. Elaine helped me with changing my season parking online as well and answered all my questions. She also never failed to give me a pass so I don’t have to pay for parking at the workshop. My car came back looking like new! It looked even before than before the accident and it was very clean. Thank you for your wonderful service. - Joyce, Owner of Toyota Altis
 
review user
Walter Lai, Owner of Subaru Impreza.
Great exp  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Best experience with a car workshop after so many years of visiting car workshops around Singapore. Very professionally done in terms of excellent customer service (special mention to Raymond), high quality and fast speed of repair. Definitely value for money. Wonderful experience overall where I do not have to worry a bit at all. Most recommended. - Walter Lai, Owner of Subaru Impreza
 
review user
Walter Lai, Owner of Subaru Impreza.
Value for money  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Best experience with a car workshop after so many years of visiting car workshops around Singapore. Very professionally done in terms of excellent customer service (special mention to Raymond), high quality and fast speed of repair. Definitely value for money. Wonderful experience overall where I do not have to worry a bit at all. Most recommended. - Walter Lai, Owner of Subaru Impreza
 
review user
Ronnee Low, Owner of Mercedes Benz GLA180.
Good service  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service provided by Raymond and gang. Provide good technical advise on accidents claims and with reasonable rental rate of replacement car. Kudos to Raymond and team. - Ronnee Low, Owner of Mercedes Benz GLA180
 
review user
Marc Wei, Owner of Toyota Sienta.
Knowledgeable and friendly.  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was involved in an accident and had to make repair and I was advised to go to their workshop. Their staff was very knowledgeable and friendly, especially Raymond & Elaine, they helped me throughout the whole process. Good job guys! Highly recommended! - Marc Wei, Owner of Toyota Sienta
 
review user
Chaw Kian Hui, Owner of Toyota Corolla Altis.
Repair was efficient  Posted on 08-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Met with an accident recently, car was brought to vin’s for accident claims and repair. Elaine from Vin’s was very professional and knowledgeable in helping me with the claims from other party. Repair was efficient as well. Kudos for her great job well done in settling this issue for me. - Chaw Kian Hui, Owner of Toyota Corolla Altis
 
review user
Jiang Jianshu, Owner of Hyundai HD Avante.
Smoothly and efficiently  Posted on 08-Sep-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Elaine is really nice and helpful to help with my claim case earlier, thanks to the team, solved it smoothly and efficiently. - Jiang Jianshu, Owner of Hyundai HD Avante
 
review user
Benjamin D Hadfield, Owner of Kia Cerato Ex Forte.
A very positive experience  Posted on 08-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The team at Vin's were very professional and turned a bad experience of having to repair my car into a very positive experience. Not only were they able to process the the vehicle and the claim efficiently but they were also able to sort me out with an alternative car and I was on my way after less than an hour. Upon return for collection of my car I found the car repairs to be immaculate and it was all completed within a short period of time! - Benjamin D Hadfield, Owner of Kia Cerato Ex Forte
 
MdFarEast
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Nov-2020
Excellent Service by Vin's Motor Team!!  Posted on 25-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Thank you Christina, Raymond & All the workshop mechanic for the great customer experience. Very seamless, customer oriented, honest, knowledgeable & Efficient. Overall experience was excellent!! (replacement car always in good condition!!) - Very consistent & Beyond my expectations :)

Went to this shop for accident damage repair. Upon collection, found my car polished perfectly. Didn't expect they would go for an extra mile. Kudos!!!
 
review user
Luke Ang, Owner of Audi Q5.
Outstanding professional service.  Posted on 05-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Outstanding professional service. Quick, efficient reliable and would certainly recommend. Thank you Vin's Motor Pte Ltd especially to Raymond and his excellent team. - Luke Ang, Owner of Audi Q5
 
review user
Gerard, Owner of Ford Focus.
Fantastic service and repair work, fair pricing, great attention to detail.  Posted on 27-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fantastic service and repair work, fair pricing, great attention to detail. Look for Raymond who was very responsive and extremely helpful. Very highly recommended. - Gerard, Owner of Ford Focus
 
review user
I am glad that I decided to come to Vin's after my car accident. Raymond, one of their service consultant, took time to explain to me the insurance claim process, the repair works that need to be done and basically set my mind at ease by reassuring that my car will be in good hands. I appreciate that very much as after an accident, the last thing you want to do is to be in a helpless position not knowing what to do next with regards to the repair of the car. Thomas Sim, Owner of Volvo XC60.
I am glad that I decided to come to Vin's after my car accident.  Posted on 21-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I am glad that I decided to come to Vin's after my car accident. Raymond, one of their service consultant, took time to explain to me the insurance claim process, the repair works that need to be done and basically set my mind at ease by reassuring that my car will be in good hands. I appreciate that very much as after an accident, the last thing you want to do is to be in a helpless position not knowing what to do next with regards to the repair of the car. Thomas Sim, Owner of Volvo XC60
 
review user
Liew chia chek, Owner of Toyota Estima.
Efficient and reliable  Posted on 10-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Person in charge Raymond was friendly, helpful and resourceful. I approached 3 workshops to make a clear cut motor accident claim. However, the process they gave was either time consuming or with certain uncertainties. When I approached Raymond for the first time , with all relevant details, he was able to suggest what Vin's can provide. Car sent in next day and was repaired I the stipulated time. The whole process was seamless , efficient and after repair support was good with follow up texts. Good to find them for repair works. - Liew chia chek, Owner of Toyota Estima
 
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Merchant Logo Vin's Automotive Group (Workshop)
5 stars - based on 130 reviews

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