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   Consumer Reviews of Vin's Motor
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4.9
 
129 Consumer Reviews
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Technical Expertise
4.8 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

Jenshs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Aug-2023
Good help and service !  Posted on 21-Aug-2023
Friendly and helpful advice in handling accident reporting. The repair of the car was also handled beautifully.
 

review user
Shen JunYao, Owner of Mitsubishi Lancer.
Excellent service I received  Posted on 10-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I wanted to take a moment to express my utmost satisfaction with the service provided by Vin's Motor Pte Ltd. My recent experience at the establishment was truly exceptional, particularly thanks to Elaine's professionalism, expertise, and dedication to customer satisfaction. From the very beginning, Elaine exhibited a level of attentiveness that immediately put me at ease. She patiently addressed all my questions and concerns, providing detailed explanations and guidance throughout the entire process. She turned what could have been a daunting situation into an enjoyable and rewarding experience. Vin's Motor flexibility and willingness to work around my time constraints also made the entire experience smooth and hassle-free. They have undoubtedly left a lasting impression on me, and I look forward to recommending Vin's Motor to friends and family based on the excellent service I received. - Shen JunYao, Owner of Mitsubishi Lancer
 

review user
Noelle Low, Owner of Volvo XC60.
Very professional and responsive!  Posted on 07-Aug-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
I got involved in an accident in May 2023 and visited Vin car! Elaine attended to me. She is very professional and responsive! Keeps me updated on the status of the claims! Highly recommend. - Noelle Low, Owner of Volvo XC60
 

review user
Tan Jun Sen, Owner of Honda Civic.
Service was excellent and remarkable  Posted on 04-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Went to Vin's Motor for reporting accident as it is the authorized workshop under my insurance. I was served by Elaine and she provided all the necessary information that I needed. Not to mention she was very sincere. Her service was excellent and remarkable. - Tan Jun Sen, Owner of Honda Civic
 

review user
Sylvester Ong, Owner of Toyota Town Ace.
Staff is very professional and informative  Posted on 27-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would strongly recommend Vin's Automotive as the staff is very professional and informative especially Elaine, who assisted me all the way until i got my van back. She also to make sure all my questions are answered. She even went above and beyond and helped to arrange to send my van to the yearly inspection as well even tho she dont have to. Thank you Elaine! - Sylvester Ong, Owner of Toyota Town Ace
 

review user
Ismail, Owner of BMW 523I.
Extremely pleasant experience dealing  Posted on 20-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wanna share my extremely pleasant experience dealing with Vin's Motor PTE ltd especially Ms Elaine for the the service & assistance rendered to me while my car undergoing major repairs due to lightning strike. The mechanic Mr Kah Wee also done a great job on my car.. so far so good no faults whatsoever 🥰👍🏽👌🏽 - Ismail, Owner of BMW 523I
 

review user
Mrs C Wong, Owner of Nissan Note.
Good customer service from Elaine  Posted on 19-Nov-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Vin's did a good job, after an accident where the back of cat was badly damaged. When completed the car looked brand new! Good customer service from Elaine who answered our questions and handled all the insurance papetwork. - Mrs C Wong, Owner of Nissan Note
 

wulz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Dec-2018
Pleasant ;faster & Great Service  Posted on 09-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am unlucky to got a accident of my car, but I am luck to get car repair service transfer to Vin's motor pte ltd, and got very pleasant & Good services by Elaine Lee & Her team , to make my car service is fast & Good . Highly Recommend!
 

review user
WU LANZHUO, Owner of Mazda 6.
Kindly & helpful staff  Posted on 09-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Vin's Motor Service Manager:Ms Elaine is very kindly & helpful. and the team Services are also very good & valuable! - WU LANZHUO, Owner of Mazda 6
 

review user
Cheyenne, Owner of Nissan Note.
Understood my issues and saw to it promptly  Posted on 24-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine provided excellent advice and addressed my enquiries like a pro 👍🏼 Overall, the crew understood my issues and saw to it promptly, got back my car looking just like I got it from the showroom, highly recommended! - Cheyenne, Owner of Nissan Note
 

review user
Desmond, Owner of Toyota Noah Hybrid.
Good service at Vin's Auto 👍😁👍😁  Posted on 08-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good Service At Vin's Auto And Have a Good Experience With Elaine The Customer Service At Vin's Auto I Went For My Monthly Car Servicing And They Work About An Hour Or 45 Minutes After Collecting My Car Everything Goes Very Fast. .👍😁👍😁 - Desmond, Owner of Toyota Noah Hybrid
 

review user
Francis Lum, Owner of Mercedes Benz E200.
Dedicated and professional customer service adviser  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have a very good experience with Vin's Motor after my mum got into an accident and her car was bought over to Vin's Motor to have her repairs done there. The workmanship is good but more important we are blessed with a very dedicated and professional customer service adviser, Elaine. As our accident happens in a merging lane so the claims are complicated and more procedures needed. Elaine helps us to smooth over all these hurdles easily across and we managed to get a good settlement. Kudos to the team in Vin's Motor and especially a shoutout to Elaine for her fantastic help here. Highly recommended. - Francis Lum, Owner of Mercedes Benz E200
 

review user
John Low, Owner Porsche Macan of.
Reliable repairer  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an accident and Vin's was one of the approved repair company. I would like to share that the overall experience has been exceptional. Miss Elaine did a great job to make sure it's hassle and worry free with the paperwork etc. On hindsight I am glad I chose Vin's and hope this review would take the guesswork out of fellow drivers in times of need of a reliable repairer. Thanks - John Low, Owner Porsche Macan of
 

review user
Yeo Kian Min, Owner of Honda HRV.
Great service  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service in the company's handling of my road traffic accident case. Special thanks to Elaine! - Yeo Kian Min, Owner of Honda HRV
 

review user
Liew Guo Fu, Owner of Toyota Prius Hybrid.
Pleasant experience  Posted on 06-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a pleasant experience at Vin's Automotive Group. I got into a car accident with the third party hit into my rear. Elaine was very helpful and patient. She helped me throughout and explain to me the procedures before putting my car with her. It only took them less than 4 days for the repair to be completed. - Liew Guo Fu, Owner of Toyota Prius Hybrid
 
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Merchant Logo Vin's Motor
5 stars - based on 129 reviews

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