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   Consumer Reviews of Vin's Motor
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4.9
 
128 Consumer Reviews
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Technical Expertise
4.8 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

review user
Dominic, Owner of Nissan XTrail.
Great experience  Posted on 25-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my car in for insurance claimed. Had a great experience and was informed every step of the way. Thanks, Elaine! - Dominic, Owner of Nissan X-Trail SFA98--Z
 

review user
Lee Ching Wee, Owner of Toyota Prius.
Highly recommended  Posted on 22-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly recommended. The whole experience during the insurance claim was pretty fuss free :) - Lee Ching Wee, Owner of Toyota Prius SKV97--U
 

Sakesane
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Professional, fuss free service.  Posted on 19-Dec-2021
Got into an accident and selected Vin's due to their excellent review. I was not disappointed. The team was friendly and professional, especially Elaine, who was efficient in helping me settle all my insurance claims and securing of replacement car within the hour. Two thumbs up to the team!
 

review user
Foo Sek Say, Owner of Toyota Estima.
Two thumbs up!  Posted on 19-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got into an accident and chose Vin's due to their excellent reviews. Was not disappointed. The crew were professional and friendly, especially Elaine, who helped to handle all insurance claims and got the replacement car without me even asking. Two thumbs up! - Foo Sek Say, Owner of Toyota Estima SJV4--B
 

review user
Ahmad Ramadan, Owner of Honda Stepwagon.
Good service  Posted on 19-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to the workshop, handled by Elaine & Raymond from the beginning to the end, & explained the Pro & Con. - Ahmad Ramadan, Owner of Honda Stepwagon SLD9--S
 

review user
Joel Go, Owner of MercedesBenz C180K.
Highly recommend this workshop!  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was involved in an accident and was directed to Vin's Motor Pte Ltd through the insurance provider. Once there, was met by Elaine and Raymond, who were perfect in their handling of the situation and repairs. They were very communicative and professional throughout the duration and resolved the entire process with no fuss or trouble. Am impressed with the two of them and Vin's, and highly recommend Vin's for your car problems! - Joel Go, Owner of Mercedes-Benz C180K SLE14--B
 

review user
Sorayos Yosyingyong, Owner of Honda Vezel.
Friendly and professional  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
I had good experience from good services from Vin’s Motor (Sin Ming branch) during my car accident. The staff ( Elaine Lee ) very friendly and helpful, she help me go through all details step by step about claims & fix my car. Including prepare temporary car to use. I’m very happy and appreciate from their services. Thanks - Sorayos Yosyingyong, Owner of Honda Vezel SMR55--X
 

review user
Lim Seng Chye, Owner of Honda Shuttle.
Thanks for the detailed advice  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine has explained clearly to customer in term of procedures of car insurance and claim . - Lim Seng Chye, Owner of Honda Shuttle SMW25--L
 

review user
Sharon Liow, Owner of Honda HRV.
Great experience here!  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a very good experience at Vin’s Motor Pte Ltd and was served by Elaine who was excellent in follow up on my case. Overall wonderful experience. Thanks Vin’s Motor and Elaine!! - Sharon Liow, Owner of Honda HRV SMH16--L
 

review user
Lee Ping Wen, Owner of MercedesBenz E200.
Thanks Elaine  Posted on 18-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very professional & efficient. Special thanks to Elaine! - Lee Ping Wen, Owner of Mercedes-Benz E200 SJZ5--T
 

review user
Mohd Nurzid Bin Mohd Shariff, Owner of Volkswagen Sharan.
Experience and friendly staffs  Posted on 16-Dec-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was involved in an accident this year and my car was initially sent to a workshop which quoted to be total loss. Somehow was surprised that my insurer actually found an alternative workshop "Vin's Motor" and mentioned that they could repair the damages using parts from a scrapped vehicle within the allocated budget. Upon agreeing, I went down to the workshop and was given a walk through, Raymond whom was the liaison person for my repair works showed me the scrapped car which was still in good condition and explained to me the whole process including parts that will be used from the scrapped car and also things that will need to use a new part. So after signing the necessary documents, works started the very next day and at last after almost 3 weeks of waiting anxiously, I collected my car with flawless workmanship. Everything seems as though nothing happened and also they took extra effort to replace a wear and tear item without any questions asked. They even provided warranty for parts and workmanship. With that I would highly recommended Vin's Motor for your accident claims as they are affiliated with quite a number of insurers. Staffs are also experience and friendly as they attended to me when I drop by to see the progress. - Mohd Nurzid Bin Mohd Shariff, Owner of Volkswagen Sharan SLQ99--Z
 

review user
Haffiq, Owner of Honda Stream.
Happy customer  Posted on 13-Sep-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Here's a happy customer , will surely recommend . Not pushy like other workshop , Raymond has focused on solving my issues . He is flexible with the installment plan and also gave me a multiple of suggestions . Not a paid review , just stating facts and share my experience :) - Haffiq, Owner of Honda Stream SJH48--B
 

review user
Lim Guang Zhi, Owner of Honda Integra.
Offer great service  Posted on 11-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got my car repair at this workshop, total transparency on my repair. Offer great service in general. - Lim Guang Zhi, Owner of Honda Integra SGJ20--H
 

review user
Juli, Owner of Honda Fit.
Excellent service.  Posted on 11-Sep-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Excellent service. Raymond was very kind to answer all the questions that I had and very prompt to reply even when I contacted him outside of office hours. Repairs were pretty quick and my car looks great now - Juli, Owner of Honda Fit SMG89--Y
 

review user
Lau Jing Yang, Owner of MercedesBenz GLC250.
Highly recommended  Posted on 09-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to the workshop to claim insurance and Elaine attended to me. She was friendly and approachable, and the overall process was very smooth. Managed to even switch to the replacement car all within an hour. Highly recommend. - Lau Jing Yang, Owner of Mercedes-Benz GLC250 SLD88--U
 
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Merchant Logo Vin's Motor
5 stars - based on 128 reviews

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