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Independent Damage Assessment Centres (IDAC) provides professional reports of accident damage which the insured, insurer and repairer can rely on.

01 Sep 2007 | Category: Car Ownership Advice


Independent Damage Assessment Centre (IDAC) assesses and records damages to motor vehicles in event of accidents. 

It provides professional reports of accident damage which the insured, insurer and repairer can rely on. This information will ensure that motor insurance premiums charged to all motorists only reflect the genuine costs involved in repairing the accident-related damages.

IDACs have qualified and independent assessors who are experts at finding and recording all relevant vehicle damage. 

The staff at IDACs will arrange for towing services if required. IDACs do not charge a fee for towing services. The staff at IDACs will assist motorists to fill up the necessary paperwork to speed up the insurance claim process. 

There used to be 28 insurance members with IDAC when it was set up in 2002, but the number has since reduced to nine

Services Provided by IDACs
  • Contact point for motorists involved in accidents
  • Towing service, if required
  • Qualified, independent inspectors to photograph & record accident damage
  • Independent and trustworthy reports on accident damage
  • Help motorists fill out an online claim form
Note:
  • IDACs do not charge motorists for the inspection service
  • They do not charge for towing damaged vehicles
  • IDACs do not repair vehicles or recommend repairers
Also please ensure that you to bring your vehicle to an IDAC within 24hrs of the incident in order to make a claim on your insurance policy. Click here to find out if your insurance company is supported by IDAC.

For more information, check out the article on the 5 crucial steps on handling a car accident.

Here are the details of all the IDACs:

IDAC @ Jalan Boon Lay
(STA Inspection Centre)

249 Jalan Boon Lay Singapore (619423)
Opening Hours: 9:00am - 5:00pm (Monday - Friday)
Contact: 6261 6178

IDAC @ Sin Ming (STA Inspection Centre)

302 Sin Ming Road Singapore (575627)
Opening Hours: 9:00am - 5:00pm (Monday - Friday)
Contact: 6452 1398

IDAC @ Bukit Batok (Vicom)

511 Bukit Batok Road St 23 Singapore (659645)
Opening Hours: 8:30am - 5:30pm* (Every Day)
Contact: 6567 7111
*Last Report at 5pm

IDAC @ Kaki Bukit (Vicom)

23 Kaki Bukit Ave 4 Singapore (415933)
Opening Hours: 8:30am - 5:30pm* (Every Day)
Contact: 6749 5422
*Last Report at 5pm

IDAC @ Vicom (Vicom)

385 Sin Ming Dr Singapore (575717)
Opening Hours: 8:30am - 5:30pm* (Every Day including PH)
Contact: 6458 4555
*Last Report at 5pm

IDAC @ Bukit Merah (NAC LKK)

1007 Bukit Merah Lane 3 #01-11 Singapore (159721)
Opening Hours: 8:30am - 5:30pm (Monday - Friday)
Contact: 6898 0055

IDAC @ Paya Ubi (NAC LKK)

51 Ubi Avenue 1, #01-25 Singapore (408933)
Opening Hours: 9:00am - 6:00pm (Monday - Saturday)
Contact: 6841 0055


*This article was updated on the 20th February 2018.
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